ABOUT THE SERVICES:
The City Gender and Development (GAD) Focal Point System extends assistance to victim of all kinds of domestic violence –physical (rape, acts of Lasciviousness, battering), emotional and economic abuse by providing counseling sessions, referral medical examination, legal and paralegal services.
CLIENT GROUPS: Residents of Sorsogon City
REQUIREMENT: Barangay Certification of Residency
SERVICE SCHEDULES: Monday to Sunday (24 hours a day)
TOTAL PROCESSING TIME: 15 minutes (client/s interview not included)
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the GADFPS | Transaction Time | Responsible Person |
1. Go to the GADFPS / Balay Bukas Palad and convey your complaints problem. | Accomplishes Intake Form | 5 Minutes | GADFPS/ Staff/SWO III/CSWDO |
2. Wait while the staff evaluate the case and identifies the necessary actions to be done. | Evaluates the case | 10 minutes | GADFPS/ Staff/SWO III/CSWDO |
3. Pay attention while the attending staff gives a briefing on the processes and requirements needed for the following: Undergoing medical examination Securing medical certificate Filing of case against the abuser. | Briefs the client on the process, and the requirements needed for each particular action. | Depends on the readiness of the client to answer query/ies | GADFPS/ Staff/ SWOIII CSWDO/CPO(PNP) |
4. Proceed to the concerned office/agency to secure necessary documents such as : Medical Certificate Certificate of File Action Birth Certificate Sworn Statement of Complaint. | Issues referrals and provides necessary assistance in securing documents from concerned offices /agencies |
| SWOIII CSWDO/CPO(PNP) |
5. File the case to the Court | Accompanies the client to the court and assists in the filing of case. |
| GADFPS/ Staff/ SWOIII CSWDO/CPO(PNP) |
ABOUT THE SERVICES:
The Balay Bukas Palad (Crisis Center for Women and Children) extends assistance to victims of violence by providing them temporary shelter/ protective custody including the provision the basic needs (food, clothing, medicines)
CLIENTS GROUPS: Residents of Sorsogon City
REQUIREMENTS: Bonafide resident of the city
SERVICES SCHEDULES: Monday to Sunday (24 Hours a day)
TOTAL PROCESSING TIME: 10 minutes
TOTAL FEES CHARGES: None
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the GADFPS | Transaction Time | Responsible Person |
1. Go to the Balay Bukas Palad(Crisis Center for Women and Children) and state your intent to avail of the temporary Shelter Assistance. | Evaluate whether client is eligible to avail of the Temporary Shelter Assistance. If client is eligible accomplishes the admission slip | 5 Minutes | GADFPS/ Staff/ SWOIII |
2. Sign the Admission Slip | Secures other necessary signature to complete the Admission Form | 2 Minutes | GADFPS/ Staff/ SWOIII |
3. Wait for the attending staff to give your room assignment. | Accompanies the client to his/her room and brief him/her of the house rules and regulations implemented by Balay Bukas Palad. | 3 Minutes | GADFPS/ Staff/ SWOIII |
