Business Permits and Licensing Office
AVAILMENT OF NEW OR RENEWAL OF MAYORS PERMIT OR BUSINESS PERMIT
ABOUT THE SERVICE:
The issuance of Mayor’s Permit is for the purpose of granting the client the permit to operate his/her business within the territorial jurisdiction of Sorsogon City.
CLIENT GROUPS: Business Sector
REQUIREMENTS:
For New Business:
The Initial basic requirements are the following:
- Community Tax Certificate (Individual/Corporate) (Photocopy)
- Barangay Business Clearance (Photocopy)
- DTI/SEC/CDA (Photocopy)
The following regulatory requirements must be secured from the Regulatory Offices:
- Zoning Clearance (Photocopy)
- Sanitary Permit (Photocopy)
- Certificate of Annual/Electrical Inspection (old Bldg.)(Photocopy)
- CENRO Certification (Photocopy)
- Fire Safety Inspection Certificate (Duplicate copy)
If located at the City Public Market the following additional requirements are still required to be submitted:
- Locational Clearance from Market Stall Holder/ Occupant
- Contract of Lease if renting in the City Government Property
ADDITIONAL REQUIREMENTS
- CENTRAL BANK CERTIFICATE: For Banks, Pawnshops, Money Changer, Remittance Agent, Foreign Exchange
- FDA REGISTRATION: For Drugstore, Bakery, Food processing
- DOLE LICENSE: For Local and Overseas Employment Agencies
- DOH RESULT OF WATER TEST: For Water Refilling Stations
- PERMIT TO OPERATE FROM DEPED OR CHED: For Learning Institutions
- NFA LICENSE: For Rice Retailers
- DTI ACCREDITATION: For Auto/Motor Repair Shops
- DOT ACCREDITATION: For Travel Agencies
- SECURITY AGENCIES AND GUARD AND SUPERVISION DIVISION LICENSE: For Security Agencies
- CCTV Certificate of Compliance / Clearance issued by SK3/ Public Safety Office
- OPTICAL MEDIA BOARD: For Video Rentals
- BAI REGISTRATION: For Feeds Retailer/Wholesaler/Piggery, etc.
- NTC REGISTRATION: For Cellphone Dealer
For Renewal of Business
The initial basic requirements are the following:
- Community Tax Certificate (Individual/Corporate) (Photocopy)
- Barangay Business Clearance (Photocopy)
- DTI (For Sole Proprietor), SEC (Corporation/Partnership, CDA (Cooperative) (Photocopy)
- Income Tax Return (ITR) (Photocopy)/Sworn Statement of Gross Receipts/ Sales of the Preceding Year
- CENRO Certification (Photocopy)
- Sanitary Permit (Photocopy)
- CERTIFICATE OF ANNUAL/ELECTRICAL INSPECTION (Photocopy)
- LATEST ANNUAL INSPECTION REPORT (Building/Electrical/Mechanical) (Photocopy)
- Fire Safety Inspection Certificate (Photocopy)
- Tax Clearance
- Locational Clearance from Market Stall Holder/ Occupant
- Contract of Lease if renting in the City Government Property
ADDITIONAL REQUIREMENTS
- CENTRAL BANK CERTIFICATE: For Banks, Pawnshops, Money Changer, Remittance Agent, Foreign Exchange
- FDA REGISTRATION: For Drugstore, Bakery, Food processing
- DOLE LICENSE: For Local and Overseas Employment Agencies
- DOH RESULT OF WATER TEST: For Water Refilling Stations
- PERMIT TO OPERATE FROM DEPED OR CHED: For Learning Institutions
- NFA LICENSE: For Rice Retailers
- DTI ACCREDITATION: For Auto/Motor Repair Shops
- DOT ACCREDITATION: For Travel Agencies
- SECURITY AGENCIES AND GUARD AND SUPERVISION DIVISION LICENSE: For Security Agencies
- OPTICAL MEDIA BOARD: For Video Rentals
- BAI REGISTRATION: For Feeds Retailer/Wholesaler/Piggery
- NTC REGISTRATION: For Cellphone Dealer
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Secure and fill out the business application form and submit all the requirements for submission to Business Permits and Licensing Office | Reviews the accomplished business application form and assesses if all are complied with and input the information for transmission to CTO using the Enhanced Tax Revenue and Collection System (ETRACS) | 5 Minutes | Mayors Permit Fee – P 1,000.00 to P 5,000.00 CENRO Certification P 100.00 Sanitary Permit P 300.00 Health Certificate P 50.00/employee Laboratory Fee P 35.00/specimen Sanitary Inspection Fee P 75.00 – P 200.00 Exercise of Calling P 50.00 Tax Clearance P 150.00 Garbage Fee P 250.00 – P 1,000.00 Zoning Clearance New: .005% of Capital Investment Renewal: P 75.00 – P 1,500 or above Certificate of Electrical Inspection P 50.00 Electrical Fees P 40.00 – P 30,000.00 or above Building Fees P 50.00 – P 1,200.00 or above Mechanical Fees P 40.00 – P 90.00 or above Fire Safety Inspection Fee (BFP) 15% of all regulatory fees | FRITZIE MAE B. BEJISON Licensing Officer I ROMA J. LASAY License Inspector I FERDINAND D. MARBELLA Licensing Officer III |
2. Proceed to the CTO for the Assessment Record, pay the corresponding tax, fees and charges (if applicable and proceed to the BFP for the FSIC) | Issues the Official Receipt (OR) | Assessment JILL AMABELLE E. LAGUIDAO MA. LUISA G. NIEVES Payment MA. ARLENE L. BANIEL EDWIN D. DERI JANICA MAE L. PARAS JENNIFER J. ASUNCION DYHARA J. MOJARES LILIBETH D. LUSTESTICA MA. LUISA G. NIEVES FOI ALEXIS ANNE OIRA FOI ANDREA MAE P. JIMENEZ | ||
3. Present the OR to Business Permits and Licensing Office and the complete regulatory requirements and special requirement (if applicable) | Releases the Mayor’s Permit | 25 Minutes | ZENAIDA D. EBIO |
AVAILMENT OF ONLINE BUSINESS APPLICATION FOR NEW AND RENEWAL OF BUSINESS PERMIT
ABOUT THE SERVICE:
Sorsogon City is now offering online transactions for new and renewal of business
CLIENT GROUPS: Business Sector/ individuals
REQUIREMENTS: Digital or Scanned copy of the following requirements:
For New Business:
The Initial basic requirements are the following:
- Community Tax Certificate (Individual/Corporate)
- Barangay Business Clearance
- DTI/SEC/CDA
The following regulatory requirements must be secured from the Regulatory Offices:
- Zoning Clearance (Photocopy)
- Sanitary Permit (Photocopy)
- Certificate of Annual/Electrical Inspection (old Bldg.)
- CENRO Certification (Photocopy)
- Fire Safety Inspection Certificate
If located at the City Public Market the following additional requirements are still required to be submitted:
- Locational Clearance from Market Stall Holder/ Occupant
- Contract of Lease if renting in the City Government Property
ADDITIONAL REQUIREMENTS
- CENTRAL BANK CERTIFICATE: For Banks, Pawnshops, Money Changer, Remittance Agent, Foreign Exchange
- FDA REGISTRATION: For Drugstore, Bakery, Food processing
- DOLE LICENSE: For Local and Overseas Employment Agencies
- DOH RESULT OF WATER TEST: For Water Refilling Stations
- PERMIT TO OPERATE FROM DEPED OR CHED: For Learning Institutions
- NFA LICENSE: For Rice Retailers
- DTI ACCREDITATION: For Auto/Motor Repair Shops
- DOT ACCREDITATION: For Travel Agencies
- SECURITY AGENCIES AND GUARD AND SUPERVISION DIVISION LICENSE: For Security Agencies
- CCTV Certificate of Compliance / Clearance issued by SK3/ Public Safety Office
- OPTICAL MEDIA BOARD: For Video Rentals
- BAI REGISTRATION: For Feeds Retailer/Wholesaler/Piggery, etc.
- NTC REGISTRATION: For Cellphone Dealer
For Renewal of Business
The initial basic requirements are the following:
- Community Tax Certificate (Individual/Corporate)
- Barangay Business Clearance
- DTI (For Sole Proprietor), SEC (Corporation/Partnership, CDA (Cooperative)
- Income Tax Return (ITR) (Photocopy)/Sworn Statement of Gross Receipts/ Sales of the Preceding Year
- CENRO Certification
- Sanitary Permit
- CERTIFICATE OF ANNUAL/ELECTRICAL INSPECTION
- LATEST ANNUAL INSPECTION REPORT (Building/Electrical/Mechanical)
- Fire Safety Inspection Certificate
- Tax Clearance
- Locational Clearance from Market Stall Holder/ Occupant
- Contract of Lease if renting in the City Government Property
ADDITIONAL REQUIREMENTS
- CENTRAL BANK CERTIFICATE: For Banks, Pawnshops, Money Changer, Remittance Agent, Foreign Exchange
- FDA REGISTRATION: For Drugstore, Bakery, Food processing
- DOLE LICENSE: For Local and Overseas Employment Agencies
- DOH RESULT OF WATER TEST: For Water Refilling Stations
- PERMIT TO OPERATE FROM DEPED OR CHED: For Learning Institutions
- NFA LICENSE: For Rice Retailers
- DTI ACCREDITATION: For Auto/Motor Repair Shops
- DOT ACCREDITATION: For Travel Agencies
- SECURITY AGENCIES AND GUARD AND SUPERVISION DIVISION LICENSE: For Security Agencies
- OPTICAL MEDIA BOARD: For Video Rentals
- BAI REGISTRATION: For Feeds Retailer/Wholesaler/Piggery
- NTC REGISTRATION: For Cellphone Dealer
SERVICE SCHEDULES:
Monday to Sunday, 24hours
TOTAL PROCESSING TIME:
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
For New Business Application | ||||
1. Open the LGU – Sorsogon City website: https://www.sorsogoncity.gov.ph (the website is user-friendly). Just follow the instructions. | ||||
2. Click the Business Permit from the Menu | ||||
3. Click the New Application from the Transaction Menu | ||||
4. Click Create New Application from the Type of Application Menu and then click Next | ||||
5. The New Business registration will appear in the screen and fill-out the following information: · Full Name · Address · E-mail Address · Mobile Number Take note: Be sure that your e-mail address is valid because a 6-digit validation key will be sent to your e-mail inbox and mobile phone. (Check your e-mail inbox or spam for the 6-digit validation key. If you have not received any e-mail, please click resend code) The 6-digit validation key is very important otherwise you cannot proceed to the next step. Please take note further that you just have to follow the instructions as the website is user friendly. Please be guided by the following key things to be accomplished to complete your application: · Applicant · Business Address · Line of Business · Business Information · Unified Application Form · Requirements (to be uploaded) · Verification · Completed | ||||
6. Assessment / Approval of Application | Approves the same for processing by the following regulatory offices namely: Office of the City Engineer, Office of the City Health Officer, Office of the City Zoning Administrator and Office of the CENR Officer | ROMA J. LASAY ZENAIDA D. EBIO FRITZIE MAE B. BEJISON RODEL E. FERRERAS | ||
7. Assessment of Tax Fees and Charges | CTO Personnel will assess the tax, fees and charges and send the assessment to client to the registered email address | Assessment JILL AMABELLE E. LAGUIDAO MA. LUISA G. NIEVES Payment MA. ARLENE L. BANIEL EDWIN D. DERI | ||
8. Release / Claim of Mayor’s Permit | Upon approval bybthe BFP, electronic copy of the permit will be snet to the registered email address of the client | ROMA J. LASAY ZENAIDA D. EBIO FRITZIE MAE B. BEJISON RODEL E. FERRERAS CGDH I | ||
For Renewal of Business Application | ||||
1. Open the LGU – Sorsogon City website: https://www.sorsogoncity.gov.ph (the website is user-friendly). Just follow the instructions. | ||||
2. Click the Business Permit from the Menu | ||||
3. Click the Renewal Application from the Transactions Menu | ||||
4. Click Create New Application from the Type of Application Menu and then click Next | ||||
5. The contact verification for business permit renewal will appear in the screen and fill-out the following information: · Full Name · Address · E-mail Address · Mobile Number Take note: Be sure that your e-mail address is valid because a 6-digit validation key will be sent to your e-mail inbox and mobile phone. (Check your e-mail inbox or spam for the 6-digit validation key. If you have not received any e-mail, please click resend code) | ||||
6. Kindly fill-out the Business Identification Number (BIN) that is indicated under the barcode of your previous Mayor’s Permit and then click Next. | ||||
7. Verify of Business Information will appear in the screen and then click Next. | ||||
8. Click Continue after reading the terms and conditions. Please take that you just have to follow the instructions as the website is user-friendly. Please be guided by the following key things to be accomplished to complete your application: · General Information · Business Renewal Information (edit Application Information) · Business Requirements (to be uploaded) · Confirmation of Application · Submit | ||||
AVAILMENT OF MAYOR’S PERMIT FOR THE CONDUCT OF PARADES, MOTORCADE, ETC.
ABOUT THE SERVICE:
All groups and entities that wish to stage a parade, motorcade and the like must secure a permit prior to the schedule of the activity. This is so to ensure coordination, order, traffic management and safety of participants and spectators.
CLIENT GROUPS: Business entities, General Public
REQUIREMENTS: Application letter received by the City Mayor or by the City Administrator
SERVICE SCHEDULES: Monday to Friday,8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit application letter addressed to the City Mayor | Business-related Parade Public/Private Associations Parade
Rally
Other Forms and Kin
Parade activities during Festivities
| City Mayor/City Administrator | ||
2. Proceed to the Business Permits and Licensing Office and present the received/ acknowledged application letter
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Secures and validates presented application letter duly acknowledged by the Office of the City Mayor |
10 Minutes | FRITZIE MAE B. BEJISON Licensing Officer I
ROMA J. LASAY License Inspector I
FERDINAND D. MARBELLA Licensing Officer III
| |
3. Present OR at Business Permits and Licensing Office and receive the Permit
| Issues Order Payment and releases the Permit | 20 Minutes | ZENAIDA D. EBIO License Inspector I |
AVAILMENT OF PERMIT FOR CESSATION OF BUSINESS
ABOUT THE SERVICE:
The main purpose of this service is to grant the client the permit to close his/her business legally pursuant to the rules provided for under the City Revenue Code and other pertinent laws
CLIENT GROUPS:Business Sector
REQUIREMENTS:
- Accomplished Sworn Statement of its gross sales/receipts and the date of its closure
- Previous Mayor’s Permit (to be surrendered)
- Business Plate (to be surrendered)
- Special Power of Attorney (for representatives) with photocopy of valid ID of owner and representative
SERVICE SCHEDULES:
Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Informs the Business Permits and Licensing Office of the closure of business and files the notarized sworn statement for cessation of business | Receives the duly notarized sworn statement and informs the client that an inspection will be conducted |
5 Minutes | · Tax on Gross Sales/Receipts · Certification Fee – P 180.00
| FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA |
2. After the inspection, the client proceeds to the Business Permits and Licensing Office and surrenders the Mayor’s Permit and Business Plate
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Receives the Mayor’s Permit and the business plate and prepares the Certification |
10 Minutes |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA | |
3. Present OR at Business Permits and Licensing Office and receive the Certification | Issues Order of Payment and Releases the Certification | 15 Minutes | ZENAIDA D. EBIO
|
AVAILMENT OF PERMIT TO USE MULTI-PURPOSE GYMNASIUM
ABOUT THE SERVICE:
Any person or group who shall apply to use the Gymnasium built by the City Government should secure a permit prior to the activity per City Ordinance No.17, Series of 2018
CLIENT GROUPS: Any group or individual
REQUIREMENTS:
Application Letter/Accomplished Request Form
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
1. Submit application letter addressed to the City Mayor or the City Administrator | Conventions/Seminar/ Private Use Day Time Rate: P 350.00/hour Night Time rate: P550.00/hour
Plays and Cultural Shows
Paid Concerts
Recreational Sports Activities
Activities of Charitable/ Religious Organizations Day Time Rate
Public School Activities
Private School Activities Day Time Rate: P 400.00/hour Night Time rate: P500.00/hour
Government / Public Schools Day Time Rate: P 300.00/hour Night Time rate: P500.00/hour
Other Activities / Government Sponsored Activities (National Government Agencies, GOCCs, and other LGUS) Day Time Rate: P 300.00/hour Night Time rate: P450.00/hour
Official Barangay Related Activities None
Corporate Social Responsibility Activities (e.g. Medical and Dental Mission, Gift Giving, etc) Free | Office of the City Mayor/ City Administrator’s Staff | ||
2. Proceed to the Business Permits and Licensing Office and present the approved application letter
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Secures and validates presented application letter duly approved by the Office of the Mayor/City Administrator | 5 Minutes | FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA
| |
3. Present OR to Business Permits and Licensing Office and received the Permit | Releases the Permit | 20 Minutes | ZENAIDA D. EBIO
|
AVAILMENT OF THE PERMIT FOR THE RENTAL OF LAND AND BUILDING OF THE CITY GOVERNMENT
ABOUT THE SERVICE:
Any person or groups who shall apply for the rental of land and building should secure a permit prior to the activity per City Revenue Code of 2013
CLIENT GROUPS: Business entities/general public
REQUIREMENTS: Application letter addressed to the City Mayor
SERVICE SCHEDULES:
Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submits an application letter addressed to the City Mayor | Land (per sq/.m.) Located in commercial/ industrial area P 50.00/sq.m./month Located in Residential Area P 30.00 / sq.m. / month Others P 25.00/ sq.m. / month
Building (per sq.m. of floor area Located in residential area P 3.00/ sq.m./ day Others P 2.00 / sq.m. / day | Assigned staff of the City Mayor/City Administrator | ||
2. Proceeds to the Business Permits and Licensing Office and presents the acknowledges application letter by the Office of the City Mayor/Office of the City Administrator
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Secures and validates presented application letter duly acknowledged by the Office of the Mayor/City Administrator
Issues Order of Payment | 5 Minutes | FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA
| |
3. Present OR to BPLO and received the Permit | Releases the Permit | 20 Minutes | ZENAIDA D. EBIO |
AVAILMENT OF THE PERMIT FOR THE DISPLAY OF SIGNS, BANNERS, PLACARDS, STREAMERS, TARPAULINS, SIGNBOARDS AND BILLBOARDS
ABOUT THE SERVICE:
Any person or groups who shall apply for the display of signs, banners, placards, streamers, tarpaulins, signboards and billboards should secure a permit prior to the activity per City Ordinance No. 013, Series of 2019.
CLIENT GROUPS: Business entities/general public
REQUIREMENTS:
- Application letter addressed to the City Mayor
- Barangay Clearance and picture/s of the signs, placards, etc. to be installed
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit an application letter addressed to the City Mayor
For placards, tarpaulins, banners, streamers and signs: Attach the Barangay Clearance and picture/s of the signs, placards
For signboard and billboards: Attach the Barangay Clearance and the recommendation from the City Engineer
|
| Placards P 15.00 / sq. ft. per piece for the period of Fifteen (15) days plus removal fee of P 10.00 per piece
Banner
Streamers/ Tarpaulins
Signs
Signboards
Billboards
| City Mayor’s/City Administrator’s Office
| |
2. Upon approval of the Office of the City Mayor/ Office of the City Administrator, proceed to the Business Permits and Licensing Office and present the received or acknowledged letter-request together with the required attachments
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Secures and validates presented application letter duly acknowledged by the Office of the Mayor/City Administrator as well as the attachments
Issues Order of Payment | 10 minutes |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA
| |
3. Present OR at Business Permits and Licensing Office and receive the Permit | Releases the Permit upon putting a stamp on the face of the material indicating the duration, signed by the PLD Head | 15 Minutes
| ZENAIDA D. EBIO
|
AVAILMENT OF MAYOR’S CLEARANCE
ABOUT THE SERVICE:
Serves as a pre-requisite for employment, enrolment, fire arm license, for travel abroad and as reference
CLIENT GROUPS: Business entities/general public
REQUIREMENTS:
- Community Tax Certificate
- Barangay Clearance
- Police/NBI Clearance
- MTC Clearance
- RTC Clearance
- City Prosecution Clearance
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements listed above
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Secures and verifies the submitted requirements and gives the Order of Payment to the client
|
10 Minutes | P 180.00 |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA |
2. Present OR at Business Permits and Licensing Office and receive the Permit | Prepares the permit. Releases the Permit | 20 Minutes
|
| ZENAIDA D. EBIO |
AVAILMENT OF DATA
ABOUT THE SERVICE:
Data may be given if the same information processed for journalistic, artistic, literary or research purposes; and is necessary in order to carry out the functions of public authority and within the exemptions allowed by law: provided the NPC Circular (No. 16-02) on Data Sharing Agreements Involving Government Agencies is observed.
CLIENT GROUPS:
- Researchers
- Government Agencies
REQUIREMENTS:
Request letter stating the purpose thereof
SERVICE SCHEDULES:
Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the Letter Request duly approved by the City Mayor/ City Administrator | Accepts the letter-request and verifies the purpose stated therein.
Should further research be needed, the client is advised of the date of release for the data requested |
5 Minutes | None | FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA Licensing Officer III |
2. Present the copy of the Acknowledged Letter Request and secure the data requested | Prepares the requested data and releases the data. | 25 minutes | ZENAIDA D. EBIO |
AVAILMENT OF CERTIFICATION
ABOUT THE SERVICE:
This is issued by persons for copies of official record and documents from the Permits and Licensing Division
CLIENT GROUPS:
- General Public
- Government Agencies
REQUIREMENTS:
- Request letter stating the purpose thereof
- Accomplished Request Form
SERVICE SCHEDULES:
Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements and secure Order of Payment.
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Accepts the letter-request and verifies the purpose stated therein.
Prepares the certification requested. |
20 minutes | P 180.00 | FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA Licensing Officer III |
2. Present the OR and receive the requested certification | Releases the certification | 10 minutes | ZENAIDA D. EBIO |
AVAILMENT OF PERMIT FOR COCKPIT PERSONNEL
ABOUT THE SERVICE:
This is issued to cockpit personnel as a license to officiate in any cockfight in the city and the same is renewable every year on the birth month of the licensee.
CLIENT GROUPS:
Cock pit personnel (bet takers, gaffer, referee)
REQUIREMENTS:
- One (1) 2×2 ID picture
- Community Tax Certificate
SERVICE SCHEDULES:
Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements and secure Order of Payment.
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Accepts the letter-request and verifies the purpose stated therein.
|
5 minutes | Promoter / Host
Pit Manager
Referee
Bet Taker
Bet Manager “Maciador / Kasador” Gaffer “Mananari”
Cashier Derby (Matchmaker)
Cock Injury Attendant |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
FERDINAND D. MARBELLA Licensing Officer III |
ISSUANCE OF MOTORIZED TRICYCLE OPERATOR’S PERMIT
ABOUT THE SERVICE:
It is issued to those Tricycle Operators who are given the franchise by the Sangguniang Panlungsod to operate their motorized tricycle (for hire).
CLIENT GROUPS: Motorized Tricycle Operators
REQUIREMENTS:
- Certificate of Roadworthiness
- Previous Motorized Tricycle Operator’s Permit (MTOP)
- Certificate of Franchise
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements and secure Order of Payment.
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Assess the requirements submitted
Issues Order of Payment
|
10 minutes | Mayor’s Permit
MTOP Filing Fee
Sticker Fee
Sup and Reg. Fee
Roadworthy |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
|
2. Present the OR and receive the requested certification | Prepares the Permit/License. Releases the certification | 20 minutes | ZENAIDA D. EBIO |
REGISTRATION OF PRIVATE MOTORIZED TRICYCLE
ABOUT THE SERVICE:
This service is conveyed to those individuals whose motorized tricycles are for private use by issuing a private plate and a Certificate of Registration (CR).
CLIENT GROUPS: Individuals whose motorized tricycles are for private use
REQUIREMENTS: Photocopy of OR/CR of private motorcycle with Side Car (Issued by the Land Transportation Office or LTO)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements and secure Order of Payment.
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Assess the requirements submitted
Issues Order of Payment
|
10 minutes | Registration Fee
Documentary Stamp
Certification Fee
Roadworthy |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
|
2. Present the OR and receive the requested certification | Prepares the Permit/License. Releases the certification | 20 minutes | ZENAIDA D. EBIO |
AVAILMENT OF CERTIFIED TRUE COPY OF MAYOR’S PERMIT AND OTHER DOCUMENTS ISSUED BY THE OFFICE
ABOUT THE SERVICE:
A Certified true copy of the Mayor’s Permit or other documents is issued by the office for as long as they are a faithful reproduction of the original upon presentation of a photocopy of the same for purposes of securing additional copy of the original copy which the applicant may use for some legal purposes
CLIENT GROUPS: General Public
REQUIREMENTS:
- A photocopy of the original Mayor’s Permit in the custody of the Applicant
- Or a request-letter for the issuance of a certified photocopy of other documents issued by the office
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
1. Submit to the Business Permits and Licensing Office the requirements
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Assess the requirements submitted
Issues Order of Payment
Prepares the document. |
5 minutes | P 50.00 / copy / page |
FRITZIE MAE B. BEJISON
ROMA J. LASAY
|
2. Present the OR and receive the certified copy of the document/s | Releases the certified copy of the document/s | 25 minutes | ZENAIDA D. EBIO |
AVAILMENT OF SPECIAL PERMIT FOR PROMOTIONAL ACTIVITIES
ABOUT THE SERVICE:
The issuance of a Special Permit is for the purpose of granting the client the permit to undertake activities that will promote his or her business or product/ services which requires going around the city or certain area within the city, provided it does not encroach the road or highway, e.g. Sales/ Service Caravan, Ricorida, Tiangge and Baratilyo
CLIENT GROUPS: General Public
REQUIREMENTS:
- Letter Request
- Barangay Clearance
- Design of Tarpaulin, if included in the promotion of the product / services
- Measurement of the tarpaulin or any promotional material
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
1. Submit the Letter Request and attach the requirements to the Business Permits and Licensing Office assigned personnel
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Revie the letter request and the requirements submitted
Issues Order of Payment and advise client to proceed to City Treasurer’s Office Prepares the document. |
5 minutes
20 minutes
| · For Sales and Service Caravan, Ricorida P 600.00
· For Tiangge/ Baratilyo/ Bazaar P 1,200.00 |
ROMA J. LASAY License Inspector I
|
2. Present the OR to BPLO and receive the Special Permit | Releases the Special Permit |
5 minutes |
ROMA J. LASAY License Inspector I |
AVAILMENT OF SECRETARY FEES
ABOUT THE SERVICE:
The rendition of secretarial services pertaining to copies of documents issued by the Business Permits and Licensing Office such as certified photocopy of the original document such as Mayor’s Permit, Mayor’s Clearance and others, duplicate copy of Mayor’s Permit, change of business name and/or business address and additional line of business.
CLIENT GROUPS: Business Sector/ individuals
REQUIREMENTS:
- For duplicate copy of Mayor’s Permit – Letter Request
- For Changes in business name/ location and additional line of business – Accomplished Business Application Form reflecting the Changes
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: Duplicate Copy of Mayor’s Permit – 10 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the BPLO | Transaction Time | Total Fees / Charges | Responsible Person |
Duplicate Copy of Mayor’s Permit | ||||
1. Submit the Letter Request to the Business Permits and Licensing Office assigned personnel
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Receive the letter request
Issues Order of Payment and advise client to proceed to City Treasurer’s Office Prepares the document. | 5 minutes
| P1 50.00
| ROMA J. LASAY
|
2. Present the OR to BPLO and receive the duplicate copy | Releases the Special Permit | 5 minutes | ROMA J. LASAY | |
Changing the Business Name and/or Address and Additional Line of Business | ||||
1. Submit the duly accomplished Business Application Form reflecting the changes and therein and additional line of business at the Business Permits and Licensing Office assigned personnel
Secure Order of Payment and pay corresponding amount at the Office of the City Treasurer | Receive the accomplished Business Application Form
Issues Order of Payment and advise client to proceed to City Treasurer’s Office Prepares the document. | 5 minutes
| P1 50.00
| ROMA J. LASAY
ZENAIDA D. EBIO
|
2. Present the OR to BPLO and receive the duplicate copy | Releases the Special Permit | 5 minutes | ROMA J. LASAY | |
N.B.
- The office shall not process deficient or incomplete application or request
- In case the application or request is deficient, the processing time shall commence once the applicant or requesting party has rectified the deficiency
- Take note that of the 3-7-20 rule on prescribed processing time: 3 working days for simple transaction; 7 working days for complex transaction; and 20 working days for highly technical transaction
- The maximum time prescribed may be extended only once for the same number of days. Please accomplish the feedback form before you leave
City Cooperatives Development Office
AVAILMENT OF TECHNICAL ASSISTANCE FOR THE ESTABLISHMENT AND REGISTRATION OF NEW COOPERATIVE / ASSOCIATIONS
ABOUT THE SERVICES:
Technical Assistance and Learning Initiatives for the different cooperatives and sectoral/people’s organization that promotes Human Development for the promotion of the Local Economic Development and Recovery of the City of Sorsogon.
CLIENT GROUPS:
Farmers, Fisherfolks, Women, Youth, LGBTQIA+, Senior Citizens, Professionals, Academe, Organizations/ Associations who would like to be organized and recognized as Cooperatives
REQUIREMENT:
- Letter of Intent addressed to the City Mayor (cc City Cooperatives Development Office
- Cooperative’s Checklist of Requirements for the Registration of New Cooperatives
- Registration Form (for new cooperatives)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 35 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the CCDO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the City Cooperatives Development Office and submit letter request | Receive letter request and advice to wait for further notice on the status of request
Extend necessary action during validation and confirmation | 15 Minutes | None | MARIA JULIA C. RAMOS |
Make and submit letter to Cooperatives Development Authority and request for Pre-registration Seminar (PRS) | ||||
Confirm the final schedule for the orientation of the members of the requesting sector | ||||
Inform the client on the scheduled PRS as confirmed by Cooperatives Development Authority | ||||
Be available during the conduct of Pre-registration Seminar (PRS) | Conduct the PRS as per confirmed scheduled by Cooperatives Development Authority with the assistance of the City Cooperatives Development Office | |||
2. Submit the complete requirements as per checklist to CCDO | Check, review and verify the completeness of the requirements.
Assist in the preparation of necessary documents needed for registration to government agencies
Retain a photocopy of the requirements for file | 20 minutes | ||
3. Submit the complete requirements to Cooperatives Development Authority and other registering government agencies for registration |
LGU ACCREDITATION OF NEW REGISTERED COOPERATIVES, ORGANIZATIONS AND ASSOCIATIONS
ABOUT THE SERVICES:
The City Cooperatives Development Office provides assistance to cooperatives, organizations and associations to be accredited with the Office of the Sangguniang Panlungsod
CLIENTS GROUPS:
- All existing and established micro, small, medium and large cooperatives in Sorsogon City
- Sectoral Organizations / Associations in Sorsogon City
- Sangguniang Panlungsod
REQUIREMENTS:
- Letter of Application addressed to the City Vice Mayor
- Duly Accomplished Application Form for Accreditation
- Duly Approved Board Resolution signifying intention for Accreditation
- Photocopy of Certificate of Registration or Accreditation from any National Government Agency
- List of Current Officers
- Minutes of Annual Meeting
- Annual Accomplishment Report
- Financial Statement
- Other requirements as may be prescribed
SERVICES SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 15 minutes (actual conduct of training not included)
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the CCDO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the City Cooperatives Development Office and submit copy of requirements for accreditation as per checklist to be submitted to the City Cooperatives Development Office and Sangguniang Panlungsod | Receive letter request and discuss with the client the training needs | 15 Minutes | None | MARIA JULIA C. RAMOS CGDH I/ Cooperatives Development Officer |
| Review the attachments as per checklist of requirements and other supporting documents |
|
| |
| Prepare the endorsement letter for accreditation to the Sangguniang Panlungsod |
|
| |
| Submit the complete requirements to the Sangguniang Panlungosd for accreditation |
|
|
|
Item #3
City Public Information Office
AVAILMENT OF INFORMATION / QUERIES
ABOUT THE SERVICE:
The City Public Information Office (CPIO) receives request for information via walk-in/ social media (comment via Facebook, direct messages) and walk-in clients.
CLIENT GROUPS: General Public
REQUIREMENTS: None
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes (Queuing is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CPIO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Send a request for information/ query
For walk-in: Ask question / relay request for information to any PIO receiving officer
For Social Media: Look for Public Information Office – Sorsogon City on Facebook
| Receives the request for information and enter in logbook.
Forward query to the Officer-in-Charge of CPIO
All request for LGU documents are forwarded to the Office of the City Administrator for proper re-routing, as well as complaints against the LGU or establishments within Sorsogon City | 5 minutes
| None | MARK KENNETH JERESANO CPIO Staff
REY E. LACRA CPIO Staff
JOHN ERICK N. SIPOY OIC-CPIO
|
| Respond to the requested information /query
If the query/ request cannot be answered, coordinate with the implementing office | 20 minutes
|
| JOHN ERICK N. SIPOY OIC-CPIO |
AVAILMENT OF ACTIVITY COVERAGE
ABOUT THE SERVICE:
The City Public Information Office receives requests for coverage of events for posting in the social media page.
CLIENT GROUPS: General Public and Other Offices
REQUIREMENTS: None
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes (Queuing and actual conduct of coverage is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CPIO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Send a request for coverage thru:
· Text Message · Call · Letter Request · Direct Message in the CPIO facebook page
Facebook Page: Public Information Office – Sorsogon City
| Receives the request for information and enter in logbook.
Forward query to the Officer-in-Charge of CPIO
All request for LGU documents are forwarded to the Office of the City Administrator for proper re-routing, as well as complaints against the LGU or establishments within SorsogonCity | 5 minutes
| None | MARK KENNETH JERESANO REY E. LACRA
JOHN ERICK N. SIPOY
|
Assess the request to ensure data are complete · Event Name · Date and Time · Venue | 5 minutes
| JOHN ERICK N. SIPOY | ||
Deploy staff for the conduct of coverage | JOHN ERICK N. SIPOY | |||
Make post event write-up and edit photo and video coverage, | MARK KENNETH JERESANO MELTON BALICANO REY E. LACRA
JOHN ERICK N. SIPOY | |||
Revie outputs | JOHN ERICK N. SIPOY | |||
Post information regarding the covered event in social media page | MARK KENNETH JERESANO
JOHN ERICK N. SIPOY |
City Urban Poor and Housing Development Office
AVAILMENT OF FINANCIAL ASSISTANCE
ABOUT THE SERVICES:
If relocation site is not available, financial assistance is extended to Informal Settler Families (ISF) as per RA 7279 (Art. 7 Sec. 28), which is equivalent to prevailing minimum daily wage multiplies by sixty (60) days.
CLIENT GROUPS:
Informal Settlers Family (ISF) who are affected by government projects with available funding which are about to be implemented, court order for eviction and demolition, victims of calamities (natural or man-made) and those occupying danger areas such as esteros, railroad tracks, garbage dumps, riverbanks, shorelines, waterways and other public places such as sidewalks, roads, parks and playgrounds.
REQUIREMENT:
- Letter of Intent / Endorsement Letter
- Assessment Report
- ISF Profile
- Barangay Residency Certificate
- Certificate of Indigency
- Pictures
- BFP Certification (in case of fire)
- Court Order Decision (for eviction and demolition)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 17 minutes (travel time and actual conduct of interview, on-site validation, assessment and profiling not included)
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the CUPHDO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the City Urban Poor and Housing Development Office and submit letter request / Endorsement Letter | Receive letter request / Endorsement Letter
Forward letter request / Endorsement Letter to the Urban Poor and Housing Development Officer for proper disposition
Inform the client of the schedule of visit and interview | 2 Minutes | None | MA. ROVIE A. LASCANO |
2. Submit to an interview and provide necessary data/ information during the on-site visit for assessment, validation and profiling | Conduct onsite validation, assessment and profiling.
Inform the beneficiaries if succeeding onsite visit is needed and the schedule of said visit.
Prepare and furnish the Local Chief Executive of final list of beneficiaries. |
| MA. ROSY L. ABAY
LIVIA A. LAREZA | |
For ISF affected by demolition and/or court eviction order | ||||
3. Attend the schedule Pre-demolition Conference called by the personnel of Presidential Commission of Urban Poor
| Attends the Pre- Demolition Conference by the personnel of Presidential Commission of Urban Poor
Issues certificate as to availability or non-availability of relocation site |
15 minutes | LIVIA A. LAREZA | |
For ISF victims of calamities and fire incident | ||||
3. Submit all required documents | Receive and validate the submitted documents | |||
4. Take note of the schedule of notice of release of the assistance | Notify ISF recipients through text or call for the release of assistance | 2 minutes | MA. ROSY L. ABAY
| |
AVAILMENT OF LOT OR HOUSING ASSISTANCE
ABOUT THE SERVICES:
Relocation site is available, lot and/or housing assistance is extended to affected person and/or entities.
CLIENT GROUPS:
Displaced person/families or IDP affected by armed conflict and/or generalized violence, government projects with available funding which are about to be implemented, court order for eviction and demolition, victims of calamities (natural or man-made) and those occupying danger areas such as esteros, railroad tracks, garbage dumps, riverbanks, shorelines, waterways and other public places such as sidewalks, roads, parks and playgrounds, and double-up households
REQUIREMENT:
- Letter of Intent / Endorsement Letter
- Assessment Report
- ISF Profile
- Barangay Residency Certificate
- Certificate of Indigency
- Pictures
- BFP Certification (in case of fire)
- Court Order Decision (for eviction and demolition)
SERVICE SCHEDULES: Monday to Friday,8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:
17 minutes (travel time and actual conduct of interview, on-site validation, assessment, profiling, social preparation, focal group discussion and awarding of lot/housing units not included)
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of the CUPHDO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the City Urban Poor and Housing Development Office and submit letter request / Endorsement Letter | Receive letter request / Endorsement Letter
Forward letter request / Endorsement Letter to the Urban Poor and Housing Development Officer for proper disposition | 5 Minutes | None | MA. ROVIE A. LASCANO |
2. Submit to an interview and provide necessary data/ information during the on-site visit for assessment, validation and profiling | Conduct onsite validation, assessment and profiling.
Inform the beneficiaries if succeeding onsite visit is needed and the schedule of said visit.
Prepare and furnish the Local Chief Executive of final list of beneficiaries, |
| MA. ROSY L. ABAY
LIVIA A. LAREZA | |
3. Attend social preparation and other focal group discussion relative to the initial provision for relocation | Conduct social preparation and or focal group discussion onsite with the identified beneficiaries |
| MA. ROSY L. ABAY
LIVIA A. LAREZA | |
4. Take note of the schedule of notice of release of the assistance
| Notify beneficiaries of the scheduled distribution / awarding of lot/ housing units thru formal letter
Prepare Certificate of Entitlement for distribution | MA. ROSY L. ABAY
LIVIA A. LAREZA |
City Youth Development Office
AVAILMENT OF ASSISTANCE
ABOUT THE SERVICE:
It is responsible for the coordination of youth group and youth-serving organizations in the city and provides technical assistance to other organizations including Sangguniang Kabataan. All services and activities of the Local Chief Executive involving the youth are handled and implemented by the Office
CLIENT GROUPS:
- Youths
- Youth Organizations
- Youth-serving Organizations
- Sangguniang Kabataan
- Individuals whose target group are the youth
REQUIREMENTS: None
SERVICE SCHEDULES: Monday to Friday, 8:00Am to NOON and 1:00 PM to 5:00PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of the CYDO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Registration of Youth Group Proceed to CYDO to inquire on how to avail the services and submit to an interview. |
Orients the client about the services. Conducts interview and register the youth organization. |
5 minutes | None | LENNETH C. JANO
MA. CHARO D. LOGRONIO |
2. Provision of Assistance to LYDC Proceed to the CYDO to inquire on how to be assisted. | Provide technical support to LYDC in the preparation of LYDP
Facilitate election of LYDC members Act as Secretariat to LYDC
| 1 day | LENNETH C. JANO
MA. CHARO D. LOGRONIO | |
3. Coordination with SKs Proceed to CYDO and inquire on how to avail the services. | Facilitate mandatory training for SK Officials
Provide technical, logistical ad other support in the conduct of mandatory training for SK Officials
|
3 days |
| LENNETH C. JANO
MA. CHARO D. LOGRONIO |
4. Coordination with NYC and other agencies Proceed to LYDO and inquire on how to avail the services. | Discuss with client about the service and extends necessary assistance | 5 minutes |
| LENNETH C. JANO
MA. CHARO D. LOGRONIO |
5. Proposal of Activity Proceed to CYDO and inquire on how to avail the services. | Orients the client about the service
Conducts interview and review relation of proposal to LYDP and other programs
Suggest details o enhance the activity | 10 minutes |
| LENNETH C. JANO
MA. CHARO D. LOGRONIO |
6. Tie – up Projects Proceed to CYDO and inquire on how to avail the services. | Discuss with the client possibilities of program implementation | 10 minutes |
| LENNETH C. JANO
MA. CHARO D. LOGRONIO |
Office of the City Agriculturist
AVAILMENT OF FERTILIZERS AND SEEDS LOAN ASSISTANCE
ABOUT THE SERVICE:
Organic or inorganic fertilizers, assorted vegetables seeds are provided to clients in the form of loan assistance payable after harvest or within six months at 50% subsidy,
CLIENT GROUPS:
Individual Farmers, Farmers Group or Cooperative, Women’s / Youth Groups and commercial vegetable growers
REQUIREMENT:
- Letter Request
- Duly accomplished application form
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:20 minutes
PROCESS OF AVAILING THE SERVICE:
Steps involved | Actions of OCA | Transaction Time | Total Fees / Charges | Responsible Person |
1. Approach the Agricultural Extension Worker concerned or proceed to the Office of the City Agriculturist and submit written request or sign the logbook indicating the request. | Receives client’s request and give the checklist to the client. | 5 minutes
| None | AEWs Assigned in the Barangay: · Abuyog – Suzette Blando · Balogo, Bibincahan, Pangpang – Mary Rose Domasian · Buhatan, Marinas, Cabid-an – Arturo Doloiras · Basud – Edgar Arevalo · Capuy & Piot – Ian Duka · Pamurayan, Barayong, Gimaloto – Irma Concepcion · Peñafrancia, Guinlajon, Bulabog, Macabog – Christopher Rellora · Ticol, Tugos, San Juan – roro – Ma. Fatima Hernan · Buenavista, Bon-ot, Balogo, Sawanga – Erlinda Ladimo · Rawis, Sta. Cruz, del Rosario, Sto. Domingo, San Juan – Agnes Manaog · San Isidro, San Ramon, Jamislagan, San Vicente, Salvacion, Sta. Lucia – Lourdes Belen Almajeda · San Roque – Arlet Vereynato · Balete – Roda Destajo · Sugod, Bato, Gatbo – Carlo Emmanuel Estopace · Caricaran, Cabarbuhan, San Jose, San Pascual – Joanne Dogayo · Sto. Niño, Osiao, Pobalcion – Czarina Masa
Agriculturist Officer of the day
Main Office (Cityhall) · Monday– Chistine Labitag & Arturo Doloiras · Tuesday – Irma Concepcion & Edgar Arevalo · Wednesday – Ma. Fatima Hernan & Victor Janoras · Thursday– Suzette Escanilla , Juan Despuig Jr. & Engr. Cris Legaspi · Friday – Christopher Rellora , Mary Rose Domasian & Divine Grace Diesta
Bacon Satellite Office · Monday – Ronilo de la Peña · Tuesday – Arlet Vereynato & Joanne Dogayo · Wednesday – Lourdes Belen Almajeda & Roda Destajo · Thursday –Agnes Manaog & Czarina Masa · Friday – Carlo Emmanuel Estopace & Erlinda Ladimo |
2. Fill out the form and provide information needed and submit the same. | Prepare the needed forms, orient the client of the service and assist the client to fill out the form.
Check the accomplished for completeness for approval of the City Agriculturist or Focal Person
Check the database for arrears for 2nd and more availment of the program.
|
15 minutes |
| |
3. Wait for the form to be approved / signed | Approve/ signed the application form | 10 minutes |
| ADELINE J. DETERA City Agriculturist |
4. Sign the acknowledgment receipt form | Release the loaned assistance | 5 minutes |
| Assigned AEW or warehouse in-charge |
AVAILMENT OF VEGETABLE SEEDS & SEEDLINGS
ABOUT THESERVICE:
As part of the City Government’s food security program, the city provides vegetable seeds for farmers/schools who want to engage in backyard vegetable farming.
CLIENT GROUPS:
Vegetable Farmers (upland/lowland)/ backyard and commercial growers, Barangay LGUs, and Schools/CSOs
REQUIREMENT:
Farm/Farm Land/ communal gardens/ household gardens
SERVICE SCHEDULES: Monday to Friday, 8:00 Am to 5:00 PM
TOTAL PROCESSING TIME:
For walk-in client/s – 5 minutes
For Backyard Growers and Commercial Farmers – 40 minutes (travel, queuing and site validation no Included
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Approach the agriculturist / personnel assigned to the barangay or proceeds to the Office of the City Agriculturist to request for vegetable seeds. |
Briefs the client on the service and its requirements.
|
10 minutes
| None | AEWs Assigned in the Barangay: · Abuyog – Suzette Blando · Balogo, Bibincahan, Pangpang – Mary Rose Domasian · Buhatan, Marinas, Cabid-an – Arturo Doloiras · Basud – Edgar Arevalo · Capuy and Piot – Ian Duka · Pamurayan, Barayong, Gimaloto – Irma Concepcion · Peñafrancia, Guinlajon, Bulabog, Macabog – Christopher Rellora · Ticol, Tugos, San Juan – roro – Ma. Fatima Hernan · Buenavista, Bon-ot, Balogo, Sawanga – Erlinda Ladimo · Rawis, Sta. Cruz, del Rosario, Sto. Domingo, San Juan – Agnes Manaog · San Isidro, San Ramon, Jamislagan, San Vicente, Salvacion, Sta. Lucia – Lourdes Belen Almajeda · San Roque – Arlet Vereynato · Balete – Roda Destajo · Sugod, Bato, Gatbo – Carlo Emmanuel Estopace · Caricaran, Cabarbuhan, San Jose, San Pascual – Joanne Dogayo · Sto. Niño, Osiao, Pobalcion – Czarina Masa
Agriculturist Officer of the day
Main Office (Cityhall) · Monday– Chistine Labitag & Arturo Doloiras · Tuesday – Irma Concepcion & Edgar Arevalo · Wednesday – Ma. Fatima Hernan & Victor Janoras · Thursday– Suzette Escanilla , Juan Despuig Jr. & Engr. Cris Legaspi · Friday – Christopher Rellora , Mary Rose Domasian & Divine Grace Diesta Bacon Satellite Office · Monday – Ronilo de la Peña · Tuesday – Arlet Vereynato & Joanne Dogayo · Wednesday – Loubel Almajeda & Roda Destajo · Thursday –Agnes Manaog & Czarina Masa · Friday – Carlo Emmanuel Estopace & Erlinda Ladimo |
2. For backyard growers:
Submit yourself to an interview. Sign the vegetable seed distribution form upon receipt of the seeds requested.
For communal / school gardens: Submit yourself to an interview. Provide a sketch of the location of your farm and takes note of the schedule for the ocular inspection.
| Orients client as to the sowing and management of requested seeds. Provides the seeds and the seeds distribution form. Records and release of seeds
Interview’s client and sets schedule for the ocular inspection of the farm. |
20 minutes
20 minutes |
| AEWs Assigned in the Barangay: · Abuyog – Suzette Blando · Balogo, Bibincahan, Pangpang – Mary Rose Domasian · Buhatan, Marinas, Cabid-an – Arturo Doloiras · Basud – Edgar Arevalo · Capuy and Piot – Ian Duka · Pamurayan, Barayong, Gimaloto – Irma Concepcion · Peñafrancia, Guinlajon, Bulabog, Macabog – Christopher Rellora · Ticol, Tugos, San Juan – roro – Ma. Fatima Hernan · Buenavista, Bon-ot, Balogo, Sawanga – Erlinda Ladimo · Rawis, Sta. Cruz, del Rosario, Sto. Domingo, San Juan – Agnes Manaog · San Isidro, San Ramon, Jamislagan, San Vicente, Salvacion, Sta. Lucia – Lourdes Belen Almajeda · San Roque – Arlet Vereynato · Balete – Roda Destajo · Sugod, Bato, Gatbo – Carlo Emmanuel Estopace · Caricaran, Cabarbuhan, San Jose, San Pascual – Joanne Dogayo · Sto. Niño, Osiao, Pobalcion – Czarina Masa
Agriculturist Officer of the day
Main Office (Cityhall) · Monday– Chistine Labitag & Arturo Doloiras · Tuesday – Irma Concepcion & Edgar Arevalo · Wednesday – Ma. Fatima Hernan & Victor Janoras · Thursday– Suzette Escanilla, Juan Despuig Jr. & Engr. Cris Legaspi · Friday – Christopher Rellora, Mary Rose Domasian & Divine Grace D. Diesta Bacon Satellite Office · Monday – Ronilo de la Peña · Tuesday – Arlet Vereynato & Joanne Dogayo · Wednesday – Lourdes Belen Almajeda & Roda Destajo · Thursday –Agnes Manaog & Czarina Masa · Friday – Carlo Emmanuel Estopace & Erlinda Ladimo |
3. Assist the agriculturist / personnel during the ocular inspection. Take note of the advice/ instructions on cropping activities and on the schedule to return to the Office of the City Agriculturist to secure the seeds. | Conduct ocular inspection. Gives advice/instruction on cropping activities and when to return to Office of the City Agriculturist to secure the seeds. |
|
| |
4. Proceed to the Office of the City Agriculturist to secure the seeds. Sign the vegetable seed distribution form upon receipt of the seeds requested. | Provides the seeds and the seeds distribution form. Records release of seeds. | 10 minutes |
|
AVAILMENT OF FRUIT BEARING AND NON-FRUIT BEARING TREES SEEDLINGS
ABOUT THE SERVICE:
The City Agricultural Services Office distributes seedlings of Pili, coconut & other forest trees to interested qualified individual.
CLIENT GROUPS:
Farmers, association, students, institutions
REQUIREMENT: None
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 20 minutes (travel and queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter of Request | Receives and orient the client about the service | 10 minutes | · 50% of cost of seedlings · None for Pili seedlings | RODA B. DESTAJO
JUAN B. DESPUIG Jr.
ERLINDA D. LADIMO MA. FATIMA HERNAN MARY ROSE D. DOMASIAN JOANNE DOGAYO CZARINA MASA EDGAR D. AREVALO
ARLET C. VEREYNATO
ARTURO D. DOLOIRAS
SUZETTE B. ESCANILLA
CARLO EMMANUEL F. ESTOPASE
VICTOR E. JANORAS
RONILO D. DE LA PEÑA
IAN D. DUKA
LOURDES BELEN D. ALMAJEDA
AGNES D. MANAOG
CHRISTOPHER P. RELLORA
IRMA G. CONCEPCION
CHRISTINE D. LABITAG
MEDILINA E. FERNANDO
|
2. Assist the personnel of the Office of the City Agriculturist during the site inspection and evaluation/ validation | Conducts site inspection and evaluation/validation | AEWs Assigned in the Barangay: · Abuyog – Suzette Blando | ||
3. Receive the requested seedling | Approves and release the client/s request | 10 minutes | IAN D. DUKA ADELINE J. DETERA |
AVAILMENT OF TRACTOR SERVICE
ABOUT THE SERVICE:
Free tractor service (Land preparation) for upland areas. The City Government of Sorsogon provides the tractor, operator and fuel to and from the site, and the fuel during operation at the farm if area is one hectare and below. If areas is more than one hectare, the farmer provides the fuel for the excess of one hectare.
CLIENT GROUPS:
Individual farmer, land owner, group, community, institution
REQUIREMENT: Letter of Request
SERVICE SCHEDULE: Monday- Friday, 8:00AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes (travel and queuing time not included)
PROCESS OF AVAILING THE SERVICE
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter request / Fill out the application form for Libreng Paarado. | Orient about the service. If the client agrees to sire preparation before the tractor operation, the office will schedule the site inspection. | 5 minutes | None | CRIS LEGASPI ABE In-Charge of Tractor Services AEWs Assigned in the Barangay: · Abuyog – Suzette Blando · San Roque – Arlet Vereynato Tractor inspection |
2. Assist the personnel of the Office of the City Agriculturist during the site inspection and evaluation/ validation | Site inspection/ validation of the area. In case the area is not feasible the operation will not push through If the client agrees to shoulder the fuel during the tractor operation, the office will set the schedule | |||
Approves the request for tractor services | 5 minutes
|
| CRIS LEGASPI ADELINE J. DETERA
| |
3. Scheduling of the tractor operation | Tractor operation | CRIS LEGASPI | ||
4. Signs acknowledgement of Service Rendered | Turn-over the area served | CRIS LEGASPI |
AVAILMENT OF SOIL SAMPLES ANALYSIS & FERTILIZER RECOMMENDATIONS
ABOUT THE SERVICE:
Soil analysis thru STK (Soil Testing Kits) is a quick method of evaluating the fertility status of the soil. Results are interpreted and used as a basis in making a recommendation on the right kind and amount of fertilizer for a particular crop and for proper farm nutrient management. If STK is not available, the collected soil samples will be brought to DA for laboratory analysis.
CLIENT GROUPS: Farmers (lowland and upland)
REQUIREMENTS: Orientation on proper soil sample collection and preparation 1 kg soil sample (labeled properly)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM TO 5:00 PM
TOTAL PROCESSING TIME: 5 minutes (travel, queuing and actual conduct of DA regional soil laboratory not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to OCA or approach the AEWs to inquire about the service. | Briefs the client on the service and its requirements. | 5 minutes | None | AEWs Assigned in the Barangay: · Abuyog – Suzette Blando |
2. Submit or bring appropriately labeled soil samples to assigned technician or to the OCA. | If STK is available soil analysis will be conducted. If not, record and submit the samples to DA Region |
|
AVAILMENT OF TILAPIA FINGERLINGS FROM THE CITY OPERATED TILAPIA HATCHERY
ABOUT THE SERVICE:
The Office of the City Agriculturist disperses quality tilapia fingerlings to fishpond owners to boost freshwater tilapia production in the locality.
CLIENT GROUPS: Freshwater/brackishwater fishpond operators/caretakers
REQUIREMENTS:
Letter of request
Client registry of freshwater fishpond for reference purposes
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 23 minutes (travel and queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter request to the Office of the City Agriculturist. | Briefs the client on the service and its requirements. | 10 minutes | None | AEWs Assigned in the Barangay: · Abuyog – Suzette Blando |
2. Provide the data needed during an interview. Provide a sketch of the location of your fishpond. Take note of the schedule for site inspection. | Sets schedule of site inspection with the client. | 5 minutes | ||
3. Extend the necessary assistance during the site visit. | Conducts site inspection. Inform client when the fingerlings can be obtained. Instructs client to bring the necessary materials for hauling. |
ADELINE J. DETERA
| ||
4. Follow-up for the availability of fingerlings | Informs clients on schedule of dispersal activity | 5 minutes | ADELINE J. DETERA
| |
5. Sign the acknowledgement receipt upon release | Records issuance. | 3 minutes | Agriculturist Officer of the Day Main Office (Cityhall) Bacon Satellite Office |
AVAILMENT OF INCENTIVE OF FISHERFOLKS FOR THE VOLUNTARY TURN-OVER OF ACCIDENTALLY ENTANGLED MARINE TURTLE AND OTHER ENDANGERED SPECIES
ABOUT THE SERVICE:
The City Government of Sorsogon thru the City Agricultural Services Office grants incentive to fisherfolk who voluntarily surrendered accidentally caught endangered species
CLIENTS: Fisherfolks
REQUIREMENT: Fisherfolk information
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 40 minutes (travel and queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Inform the Office of the City Agriculturist about the accidentally caught endangered specie | Interviews & records the name & location of fisherfolk. | 10 minutes | AEWs Assigned in the Barangay: Agriculturist Officer of the Day Main Office (Cityhall) Bacon Satellite Office |
2. Voluntary turn-over the endangered species and sign the necessary documents | Conducts documentation, collect data and facilitate check up on health status, tagging and release | |||
Prepares documents for payment of incentive | 30 minutes |
AVAILMENT OF AUXILIARY INVOICE
ABOUT THE SERVICE:
An auxiliary invoice is required before fish traders can transport fish and other fishery products from the City.
CLIENT GROUPS:
Fish traders, fisherfolks, trader of fish and other fishery products
REQUIREMENTS: Business Permit/License
SERVICE SCHEDULES: Monday to Sunday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 26 minutes
PROCESS OF AVAILING THE SERVICE
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the City Agriculturist and request for issuance of auxiliary invoice. | Briefs the client on the service and its requirements. |
5 minutes | Payment of corresponding fees depends upon the product to be shipped out (volume and classification)
|
EDGAR D. AREVALO Farm Worker I |
2. Submit yourself to an interview. Provide pertinent data, including classification, volume and destination of marine products to be transported. These will serve as the bases for the amount of payment. | Interview’s client. Compute’s fee/s to be paid and provide order of payment. |
15 minutes |
EDGAR D. AREVALO Farm Worker I
VICTOR E. JANORAS Agricultural Technician
MEDILINA E. FERNANDO CGADH I
| |
3. Pay the computed amount. Secure an official receipt. | Issues official receipt. |
3 minutes |
EDGAR D. AREVALO Farm Worker I | |
4. Claim auxiliary invoice and sign logbook. | Releases auxiliary invoice and records release. |
3 minutes | Agriculturist Officer of the Day
Main Office (Cityhall) · Monday– Chistine Labitag & Arturo Doloiras · Tuesday – Irma Concepcion & Edgar Arevalo · Wednesday – Ma. Fatima Hernan & Victor Janoras · Thursday– Suzette Escanilla Juan Despuig Jr. & Engr. Cris Legaspi · Friday – Christopher Rellora , Mary Rose Domasian & Divine Grace D. Diesta
Bacon Satellite Office · Monday – Ronilo de la Peña · Tuesday – Arlet Vereynato & Joanne Dogayo · Wednesday – Lourdes Belen Almajeda & Roda Destajo · Thursday –Agnes Manaog & Czarina Masa · Friday – Carlo Emmanuel Estopace & Erlinda Ladimo |
AVAILMENT OF FISHERFOLK REGISTRATION (FISH R)
ABOUT THE SERVICE:
Based on Sec.19 of RA 8550 as amended by the LGU shall maintain a registry of Municipal fisherfolk, who are fishing, or may desire to fish municipal water for the purpose of determining priorities among them of limiting entry into the municipal water, and of monitoring fishing activities and/ or other related purposes.
Such list or registry shall be updated annually or as may be necessary.
CLIENT GROUPS: Fisherfolks
REQUIREMENT: Resident of the Barangay
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM, for walk in – as schedule at the barangay
TOTAL PROCESSING TIME: 12 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action Of OCA | Transaction Time | Total Fees / Charges | Responsible Person |
1. Approach OCA Personnel for an interview | Orient the client about the service, interviews the client | 10 minutes | None | MA. FATIMA HERNAN
JOANNE DOGAYO
SUZETTE B. ESCANILLA
CARLO EMMANUEL F. ESTOPASE
VICTOR E. JANORAS
CHRISTINE D. LABITAG
MEDILINA E. FERNANDO ADELINE J. DETERA |
2. Signing of documents | Signs the document | 1 minute | ||
3. Photo Documentation | Takes a photo of the client to complete the registry | 1 minute |
AVAILMENT OF MUNICIPAL FISHING VESSEL REGISTRATION (BOAT R)
ABOUT THE SERVICE:
The registration of municipal fishing boats three gross tons (3GT) and below has been devolved to municipal/city local government units by virtue of Executive Order 305. The municipal fishing vessel registration is required annually and renewed every year. Expiration of MFV is every 31st of December.
CLIENT GROUPS: Owners of municipal fishing vessel or their officially designated operators or representatives
REQUIREMENTS:
- Application Form
- A registered Fisherfolk (FishR) and RSBSA enrolled
- Barangay Clearance
- Voters Registration Certificate or Voters ID
- Barangay Certification of Boat ownership
- Picture of the boat and the boat owner with the name of the boat inscribed
- Previous year’s registration (for renewal)
SERVICE SCHEDULES: Monday to Friday, 8:00 Am to 5:00 PM
TOTAL PROCESSING TIME: 28 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Client to proceed to the City Agricultural Services Office, request for MFV Registration Application Form and submit requirements. (or if there is a schedule of registration during the first quarter – proceed to the designated registration area in the barangay) | Receives the requirement, briefs/inform the client about the service and requirements needed and schedule the date, time and place of fishing boat ad measurement | 20 minutes | Payment of corresponding fees depends upon the boat/ engine horsepower or a fixed amount for non-motorized boat |
VICTOR JANORAS MEDILINA E. FERNANDO |
2. Client pays the computed amount | Issues Official Receipt to client | 3 minutes | OCA personnel | |
3. Received the Registration Certificate and sign the logbook | Prepares, sign and release the Registration Certificate | 5 minutes | OCA Personnel City Agriculturist |
AVAILMENT OF THE ENROLLMENT UNDER THE REGISTRY SYSTEM FOR BASIC SECTORS IN AGRICUTURE (RSBSA)
ABOUT THE SERVICE:
The Registry System for Basic Sectors in Agriculture is a registry of farmers, farm laborers and fisherfolk that serves as a targeting mechanism for the identification of beneficiaries for different agriculture-related programs and services of the government. The Office of the City Agriculturist facilitates the enrollment of farmers, farm laborers and fisherfolk to be included in the system.
CLIENT GROUPS:
Farmers, Farm laborers, Fisherfolks
REQUIREMENTS:
- Photocopy of any government issued ID
- 2×2 ID picture
- Proof of Ownership / legal documents of farm (Tax Dec/ Title/ CLT/ Lease Contract)
- Barangay Certification for Farm Laborers
SERVICE SCHEDULES: Monday to Friday, 8:00 Am to 5:00 PM
TOTAL PROCESSING TIME: 28 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Client to proceed to the City Agricultural Services Office, request for RSBSA enrollment Form and submit requirements. | Check/ verifies the requirements, briefs/ inform the client about the service.
Interview the client and assist in filling out the form. | 20 minutes | Agriculturist Officer of the day Main Office (Cityhall) · Monday– Chistine Labitag & Arturo Doloiras Bacon Satellite Office CASO personnel | |
2. Receives the fill out form for signature of the Punong Barangay / City Veterinarian for livestock farmers | Releases the form for signature with the required documents (inform the client if there are lacking or other documents to be submitted) | 3 minutes | ||
3. Submit the signed enrollment form together with the required documents to the office. | Received and check the completeness and correctness of the form and documents. Submit the document to data encoder. | 5 minutes | ||
Assign RSBSA Number Encode Data and prepare the enrollment form for signature of CAFC Chairpersons and City Agriculturist Sign Form | MA. FATIMA J, HERNAN
RODOLFO BONETE JR.
ADELINE J. DETERA
| |||
Submit enrollment from with attachments to the Department of Agriculture – Regional Office 5 for uploading to the system | MA. FATIMA J, HERNAN
|
AVAILMENT OF OFFICE CERTIFICATION
ABOUT THE SERVICE:
The City Agricultural Services Office issue certificate for bonafide farmers, fisherfolk as requested.
CLIENT GROUPS:
Farmers and Fisherfolks, Private individual
REQUIREMENT:
- Farmers, Fisherfolk – ID (Senior Citizen, Driver’s License, City ID, Voters ID, IMC from DA)
- Private individual – RPT/ Tax Dec, land title
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 15 minutes (travel and queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Approach the Office of the City Agriculturist. Register in the logbook. | Interview’s client if included in the master list and Orients about the service | 5 minutes | P 150.00 | Agriculturist Officer of the Day Main Office (Cityhall) Bacon Satellite Office |
Research in the data base | MA. FATIMA HERNAN
| |||
2. Receive the requested certification. Sign the logbook. | Prepares, sign and release the requested certification. | 10 minutes |
| MA. FATIMA HERNAN
MARY ROSE D. DOMASIAN
SUZETTE B. ESCANILLA
DIVINE GRACE D. DIESTA
ADELINE J. DETERA |
AVAILMENT OF TECHNICAL ASSISTANCE ON ORGANIZING AND CAPABILITY BUILDING OF FARMERS /FISHERFOLK, WOMEN AND YOUTH INTO ASSOCIATIONS AND COOPERATIVES
ABOUT THE SERVICE:
The Office of the City Agriculturist assist/facilitate to organize groups so that they may have a legal personality and may then transact business with government and private agencies/sector.
CLIENT GROUPS: Farmers, Fisherfolks, Women, Youth, Religious groups, other stakeholders
REQUIREMENT: Letter of Request addressed to the City Mayor through the Office of the City Agriculturist
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved
| Actions of the OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter request to the Office of the City Mayor (cc OCA) | Upon receipt of the letter request from CMO set the schedule for an on-site validation to confirm the request and notifies client | 15 minutes | None | Mayor’s Office receiving clerk or Agriculturist officer of the day
Main Office (City Hall)
Bacon Satellite Office |
2. Extend the necessary cooperation during the validation/ confirmation. | Conducts visit. Upon validation, sets the schedule for the orientation of members. |
| AEWs Assigned in the Barangay: · Abuyog – Suzette Blando | |
3. Attend the orientation and ensure the attendance of all prospective members of the group. | Conducts orientation. At the end of the orientation, assists in the formal organization of the group.
Turn over the organized group to the City Cooperatives Development Office if the organization seek registration from the Cooperative Development Authority (CDA) / SEC/ DOLE
Assist the organization to secure needed documents from the City Cooperatives Development Office. |
10 minutes |
| AEW concerned and Commodity Focal Person: HVC Ø East and West – Christine Labitag
· Organic Agriculture Victor Janoras & Medelina Fernando |
AVAILMENT OF TRAINING ON AGRICULTURE AND FISHERY
ABOUT THE SERVICE:
The Office of the City Agriculturist renders training based on the needs and requests of farmers, fisher folks, youth, and women’s organizations, associations or cooperatives. Technical assistance/trainings may be along the lines of:
- Hybrid and Inbred Rice Production
- Vegetable Production
- Integrated Pest Management
- Organic Agriculture
- Coastal Resource Management
- Aquaculture/Mariculture
- Meat and fish Processing
- Pili &Abaca Processing
- FFS – Farmers Field School – A Season Long Training on Crop Production
- Mushroom Production
- Agro – Entrepreneurship
CLIENT GROUPS:
Farmers and fisherfolk associations/ cooperatives, youth and women organization and other organized groups and students endorsed by the concerned school
REQUIREMENT:
- Letter of Request
- Approval / Endorsement from CHRMO for OJT / Work Immersion / Internship Program
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 5 minutes (Travelling, queuing and training time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees / Charges | Responsible Person |
1. Submit letter request to the Office of the City Agriculturist. | Interviews applicant about the profile of the requesting organization and the specific topics that the group wants to be discussed. Informs client of the schedule of visit for the confirmation of the request. | 15 minutes | None | Agriculturist Officer of the day Main Office (Cityhall) Bacon Satellite Office |
2. Extend the necessary assistance and cooperation during the visit. Upon confirmation of the request, coordinate with the OCA staff as to the schedule and venue of the training. | Conducts visit and set schedule and venue of training.
FOR OJT/ IMMERSION/ INTERNSHIP PROGRAM
Meeting with the School Coordinator /Focal Person re – number of hours required /duration of training and training topics /subject matters to be undertaken by the students. Schedule the date and time of orientation for students. |
| AEWs assigned in the venue of training: · Abuyog – Suzette Blando For OJT/ Immersion/ Internship Program ADELINE J. DETERA | |
3. Ensure that all members of the organization/association will attend and actively participate in the training. | Conducts training. | Processing time will depend upon the topic to be discussed |
| Training team
· Organic Agriculture · HVC Crops
· Fisheries
· Mushroom
· Rice and other crops |
AVAILMENT OF TECHNICAL ASSISTANCE ON CROP, INLAND AND COASTAL AQUACULTURE AND MARICULTURE
ABOUT THE SERVICE:
Technical assistance is provided to clients to help increase the productivity of the farm. Technical assistance is in the following areas:
- Farm plan and budget preparation
- Site inspection/assessment
- Seed/stock location
- Cultural management
- Water/Irrigation management
- Integrated Nutrient Management
- Integrated Pest Management
- Post-harvest management
- Production and Marketing
CLIENT GROUPS:
Farmers and fisherfolk/ fish farmer, fisherfolk organizations and other organized groups
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 17 minutes (travel, queuing and actual site visit not included)
PROCESS OF AVAILING THE SERVICE
Steps involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Approach the agriculturist assigned to the Barangay or proceeds to the Office of the City Agriculturist to request the appropriate technical assistance and submit for interview and provide requested information. | Briefs client on the service and its requirements and conduct interview. | 15 minutes | None | AEWs assigned in the venue of training: · Abuyog – Suzette Blando |
2. Provide a sketch of the location of your farm/house and take note of the schedule of farm visit. | Schedules a farm visit | 2 minutes | Agriculturist Officer of the day Main Office (Cityhall) Bacon Satellite Office | |
3. Assist the agriculturist / personnel during the onsite visit. Take note of the diagnosis and advice. | Evaluates Client’s needs and provides the appropriate technical assistance. |
| Technical Team |
AVAILMENT OF ON-THE-JOB TRAINING (OJT) AND WORK IMMERSION
ABOUT THE SERVICE:
The City Agricultural Services Office accommodates students for OJTs/ Work Immersion.
CLIENT GROUPS: Highschool, Senior High school and College
REQUIREMENT: Letter Request from the School/Institutions (through the CHRMO)
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 20 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible person |
1. Submit letter of Request and attend the orientation | Receives and orient the client about the service | 10 minutes | None | ADELINE J. DETERA City Agriculturist
|
2. Report on the dates of scheduled OJT/ Immersion | Supervise the students |
| ADELINE J. DETERA City Agriculturist and other Staff | |
3. Issuance of Certificate of Completion | Issues Certificate of Completion | 10 minutes |
| ADELINE J. DETERA City Agriculturist |
AVAILMENT OF ASSISTANCE FOR APPLICATION FOR CROP/ BOAT INSURANCE UNDER THE PHILIPPINE CROP INSURANCE CORPORATION AND IN THE PROCESSING OF CLAIMS IN CASE OF LOSS OR DAMAGE OF INSURED CROP / BOAT
ABOUT THE SERVICE:
This service of the Office of the City Agriculturist is for farmers and fisherfolks who process their claims with Philippine Crop Insurance Corporation.
CLIENT GROUPS:Farmers and Fisherfolks
REQUIREMENT:
- Inclusion in the list of RSBSA
- Registered Boat of Fisherfolk
- Notice of Loss to exceed prescribed days after the calamity or cause of loss or damaged
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Approach AEWs if they are included in the list in the RSBSA, | Orient the client about the service, interviews and validate clients | 15 minutes |
| AEWs Assigned in the Barangay: · Abuyog – Suzette Blando · Balogo, Bibincahan, Pangpang – Mary Rose Domasian · Buhatan, Marinas, Cabid-an – Arturo Doloiras · Basud – Edgar Arevalo · Capuy & Piot – Ian Duka · Pamurayan, Barayong, Gimaloto – Irma Concepcion · Peñafrancia, Guinlajon, Bulabog, Macabog – Christopher Rellora · Ticol, Tugos, San Juan – roro – Ma. Fatima Hernan · Buenavista, Bon-ot, Balogo, Sawanga – Erlinda Ladimo · Rawis, Sta. Cruz, del Rosario, Sto. Domingo, San Juan – Agnes Manaog · San Isidro, San Ramon, Jamislagan, San Vicente, Salvacion, Sta. Lucia – Lourdes Belen Almajeda · San Roque – Arlet Vereynato · Balete – Roda Destajo · Sugod, Bato, Gatbo – Carlo Emmanuel Estopace · Caricaran, Cabarbuhan, San Jose, San Pascual – Joanne Dogayo · Sto. Niño, Osiao, Pobalcion – Czarina Masa |
2. Submit yourself for an interview | Interviews the clients, filled out the PCIC form | 15 minutes |
| |
3. Submit the required documents. | Submits / pick up documents by PCIC Personnel assigned in the province |
|
|
Office of the City Assessor
AVAILMENT OF A NEW TAX DECLARATION (TD)
ABOUT THE SERVICE:
The Tax Declaration (TD) is required from real property owners when paying their Real Property Tax. A new TAX DECLARATION is issued when there is a transfer of ownership.
CLIENT GROUPS:
Real property owners
REQUIREMENTS:
Certified true copies of the following:
- Deed of Conveyance (Deed of Sale/ Donation, Extra-judicial Settlement of State, Deed pf Exchange, Certificate of Award, etc.)
- Certificate of Authorizing Registration (CAR)
- Title/ Certificate of No Title (if untitled)
- OR of updated Real Property Tax payment/ tax Clearance
- Transfer Tax Receipt
- Publication (if the owner of the property is already deceased)
- Secretary Certificate/ Board Resolution (if seller is a corporation)
- Authorization Letter or Special Power of Attorney from the owner and ID (both owner and representative)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes (processing of documents and conduct of field inspection is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the City Assessor, secure application forms and submit the requirements for verification. | Receives and evaluates the submitted documents to verify the completeness. |
25 minutes
| ₱100.00 service fee per real property unit of transaction
| AIRA L. JAMISOLA
MHARIJOE E. CULABA
MONALINA LAURORA |
2. Proceed to City Treasurer’s Office for Payment and present Official Receipt to Office of the City Assessor.
| Receives the photocopy of Official Receipt
Conducts field inspection along with tax mapping division for updating of maps and boundaries.
Encodes the transaction on ETRACS/MDP3
Approves and signs the New Tax Declaration | 5 minutes |
|
MA. GLENDA MACAPAGAL
KAROL ESCANILLA
EDLEN A. MIRANDA
IRIN F. HERRERA
LEONILO D. DOLLENTE OLIMPIO S. ROMERO JR. |
3. On the day of the release, claim the Owner’s Copy of the Tax Declaration and sign the logbook. | Releases the Owner’s Copy of the New Tax Declaration | 5 minutes |
|
MHARIJOE E. CULABAAdmin. Aide II (Messenger) |
Client is informed or notified thru text about the release of the Owner’s Copy of the New Tax Declaration
AVAILMENT OF A CERTIFIED COMPUTER PRINT-OUT OF THE TAX DECLARATION
ABOUT THE SERVICE:
The tax declaration serves as a payment record of every real property unit (land, building and machinery) as basis for payment of Real Property Taxes. Real Property owners can be provided with computer print out of tax declaration.
CLIENT GROUPS: Real property owners
REQUIREMENTS:
- Request Form
- Authorization Letter or Special Power of Attorney from the owner and ID
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Fill-out request form for Certified Print-out copy or Photo copy of TAX DECLARATION.
Proceed to the Office of the City Treasurer and pay the required fees. | Verifies and issues order of payment | 10 minutes | ₱100.00 per real property unit
|
MHARIJOE E. CULABA Admin. Aide II (Messenger)
MONALINA LAURORA
AIRA L. JAMISOLA LAOO I
|
2. Present the Official Receipt to the Office of the City Assessor | Generate and print the Tax Declaration thru ETRACS for signature / approval of officers
| 5 minutes
| MA. GLENDA MACAPAGAL LAOO IV
KAROL ESCANILLA
EDLEN A. MIRANDA LAOO II
LEONILO D. DOLLENTE LAOO IV | |
3. Receives the requested certified copy of Tax Declaration and sign the logbook | Issues certified copy or photo copy of Tax Declaration | 5 minutes | MHARIJOE E. CULABA Admin. Aide II (Messenger)
MONALINA LAURORA
AIRA L. JAMISOLA LAOO I |
AVAILMENT OF CERTIFICATION OF NO IMPROVEMENT/CERTIFICATE OF NO PROPERTY AND OTHER CERTIFICATIONS
ABOUT THE SERVICE:
Certified true copy or certifications of various Property Holdings or non-Improvements and other certifications may be obtained from this Office.
CLIENT GROUPS:
Real property owners
REQUIREMENTS:
- Request Form
- Authorization Letter or Special Power of Attorney from the owner and ID
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes (conduct of field inspection is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Secure and fill-up the request form for Certification of No Improvement or of No Property.
Proceed to the City Treasurer’s Office, pay the required fees.
Present the Official Receipt to the Office of the City Assessor | Verifies records and print the document
Conducts field inspection along with tax mapping for no improvement certificate of no improvement | 10 minutes | P 200.00 per real property unit | MHARIJOE E. CULABA
MONALINA LAURORA AIRA L. JAMISOLA
MONALINA LAURORA AIRA L. JAMISOLA
KAROL ESCANILLA
LEONILO D. DOLLENTE LAOO IV |
Generates and print the Certification thru ETRACS
| 5 minutes
|
| MHARIJOE E. CULABA
MONALINA LAURORA AIRA L. JAMISOLA | |
2. Receive the requested document and sign logbook
| Issues the certification
| 5 minutes
|
| MHARIJOE E. CULABA
MONALINA LAURORA AIRA L. JAMISOLA |
Total landholding may differ in time (depends on the number of properties of the property owner)
AVAILMENT OF RE-ASSESSMENT/REVISION/CANCELLATION OF ASSESSMENT OF REAL PROPERTIES
ABOUT THE SERVICE:
The Assessment records at the City Assessor’s Office serves as the basis for computing the annual tax dues from the owners and of land and buildings. Property Owners occasionally request the cancellation or dropping the assessors of their property/ies from the Roll of Assessment for buildings and machineries or for the adjustment or correction of the assessment of their real property.
CLIENT GROUPS: Real property owners
REQUIREMENTS:
- Letter request
- Updated Realty Tax Payment
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes (conduct of ocular inspection and processing is not included)
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the City Assessor and present the letter request.
Proceed to the Office of the City Treasurer and pay the required fees. | Receives the letter request and issues Order of payment for inspection fee. | 10 minutes | Inspection Fee P200.00/P1,000.00 depends on distance and location of the property.
| MHARIJOE E. CULABA
MONALINA LAURORA AIRA L. JAMISOLA |
2. Present the photocopy of the Officer Receipt. | Receives the photocopy of the OR and inform the client for scheduled visit. | 10 minutes |
| Frontline Personnel |
3. Be present during the conduct of ocular inspection | Conducts ocular inspection and notifies the client when to get the corrected assessment
Encodes / Entries the transaction at ETRACS/MDP3
Approves and signs | LEONILO D. DOLLENTE
MONALINA LAURORA
AIRA L. JAMISOLA
KAROL ESCANILLA
ARJAY A. JAMISOLA
MA. GLENDA MACAPAGAL KAROL ESCANILLA
EDLEN A. MIRANDA
LEONILO D. DOLLENTE
OLIMPIO S. ROMERO JR. | ||
4. Receive the corrected or revised Tax Declaration and sign the logbook. | Releases the corrected/ revised tax declaration. | 10 minutes |
| Frontline Personnel |
Client is informed or notified thru text about the release of the Owner’s Copy of the Revised /Corrected
AVAILMENT OF PHOTOCOPY OF TAX MAP
ABOUT THE SERVICE:
Tax map is used for property identification, location and boundaries as well as discovery of undeclared property and improvements.
CLIENT GROUPS: Real property owners
REQUIREMENTS:
- Request Form
- Tax Declaration or Lot. No.
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Secure and fill-up the request form for a copy of tax map.
Proceed to the Office of the City Treasurer and pay the required fees. | Receives the request and verifies the record. Issue’s order of payment. | 15 minutes | Service fee P50.00
| LEONILO D. DOLLENTE
ARJAY A. JAMISOLA
|
2. Present the Official Receipt | Print-outs or photo copies the Tax Map thru PIM or QGIS
| 5 minutes |
| |
3. Receive the requested copy of Tax Map. Sign the Logbook. | Issues copy of Tax Map |
5 minutes |
AVAILMENT OF HISTORY OF ASSESSMENT OF REAL PROPERTY
ABOUT THE SERVICE:
History of Assessment is used for court proceedings, titling, realty tax payment and reference purposes.
CLIENT GROUPS: Real property owners
REQUIREMENTS:
- Request Form
- Authorization Letter or Special Power of Attorney from the owner and ID
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 20 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Secure and fill-up the request form for History of Assessment.
Proceed to the Office of the City Treasurer and pay the required fees. | Receives the request forms and conducts interview to the client.
Issue’s order of payment. | 10 minutes | · Research Fee of History of Assessment P 200.00
· Certified Photocopy P 50.00 | AIDA H. DESDIR |
2. Present the Official Receipt
Claim the claim stub and take note of the date of the release of requested document. | Receives the photocopy of Official Receipt.
Issues claim stub and informs the client about the release if History of Assessment.
| 5 minutes | AIDA H. DESDIR | |
3. On the day of the release, claim the History of Assessment and certified photocopy and sign the logbook. | Receives the claim stub and releases the History of Assessment and certified photocopy. |
5 minutes |
AIDA H. DESDIR |
Client is informed or notified thru text about the release of the History of Assessment.
AVAILMENT OF ASSESSMENT OF NEWLY CONSTRUCTED BUILDINGS AND NEWLY INSTALLED MACHINERY AND ISSUANCE OF UPDATED TAX DECLARATION
ABOUT THE SERVICE:
New Tax Declaration is needed by owners of newly constructed buildings and newly installed machinery to determine the value of the real property.
CLIENT GROUPS: Real property owners
REQUIREMENTS: Building permit or letter request by the owner or his representative
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes (conduct of ocular inspection and processing not included)
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Actions of OCA | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the City Assessors and present the letter request or photocopy of building permit.
Proceed to the Office of the City Treasurer and pay the required fees. | Receives the letter or photocopy of building permit and issues order of payment for the inspection. | 10 minutes | Service fee P100.00
| LEONILO D. DOLLENTE
MONALINA LAURORA
AIRA L. JAMISOLA
KAROL ESCANILLA
ARJAY A. JAMISOLA |
2. Present the photocopy of the Official Receipt | Receives the photocopy of the OR and informs the client for scheduled visit.
Instructs the inspection team to conduct ocular visit. (Schedule of inspection is every Tuesday and Thursday) | 10 minutes |
|
OLIMPIO S. ROMERO JR. |
3. Be present during the conduct of the ocular inspection. | Conducts ocular inspection and notifies the client when to get the corrected assessment
Encodes/ entries the transaction at the ETRACTS/MDP3
Approves and signs the Tax Declaration |
|
MA. GLENDA MACAPAGAL KAROL ESCANILLA
EDLEN A. MIRANDA
IRIN F. HERRERA
OLIMPIO S. ROMERO JR. | |
4. Receive the updated Tax Declaration and sign the logbook. | Releases the updated Tax Declaration | 10 minutes |
| Frontline Officers |
Client is informed or notified thru text about the release of the Owner’s Copy of the New Tax Declaration
Office of the City Civil Registrar
AVAILMENT OF BIRTH REGISTRATION AND CERTIFICATE OF LIVE BIRTH (COLB)
ABOUT THE SERVICE:
The birth of the child, being a vital event, should be registered at the Office of the Civil registrar within a thirty (30) day reglementary period from the time of birth.
Other than serving identification purposes, a Birth certificate is also required by various agencies and instrumentalities in availing of their services.
CLIENT GROUPS:
Parents/guardians/attendant at birth/hospital authorities and persons who have reached legal age but whose facts of births have not been reported at the Civil Registrar’s Office.
REQUIREMENTS:
- For children born at home
- If parents are married
- On-time registration
- Marriage contract of parents
- Signature of attendant at birth
- Delayed Registration
- PSA-Negative Certificate of Birth (1945 – ) *
- Baptismal certificate of the child
- Marriage contract of parents
- Signature of attendant at birth (if still living)
- Recent Community Tax Certification of the informant
- At least three (3) documentary evidence/public documents showing correct full name, date of birth and place of the child
- If parents are married
*5 years prior to current year
- If parents are not married:
- On-time registration
- Signature of attendant at birth
- Personal appearance of the father at the City Civil registrar’s Office (if the child is to be acknowledged by the father) willing & his recent Community Tax Certificate
- Personal appearance of the mother for the signing of AUSF and recent Community Tax Certificate
- Delayed Registration
- PSA-Negative Certificate of Birth (1945 – ) *
- Baptismal certificate of the child
- Personal appearance of the father at City Civil Registrar’s Office & his recent Community Tax Certificate (if the child is to be acknowledged by the father)
- Personal appearance of the mother for the signing of AUSF and recent Community Tax Certificate
- Personal appearance of the child to be acknowledged for the signing of AUSF if aged 7 to 17 years old
- Sworn statement of the mother/ or sworn statement of the father/ grandmother/ grandfather in lieu of the mother (if the mother is deceased or her whereabouts are unknown) and recent Community Tax Certificate
- Affidavit of (2) disinterested persons
- At least three documentary evidence showing correct full name, place of birth and date of birth of the child
*5 years prior to current year
Note: The use of AUSF is applicable only to those who were born on March 15, 2004 to present as per revised IRR of RA 9255
- For child born in the hospital/maternity clinic
- If parents are married:
- On-time registration
- Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the informant and the hospital staff who prepared the Certificate of Live birth
- Delayed registration (those who will be registered after the 30-day reglementary period)
- Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the informant and the staff who prepared the Certificate of Live Birth
- Recent Community Tax Certificate of the informant
- If parents are married:
- If parents are not married
- On-time registration
- Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the informant and the hospital staff who prepared the Certificate of Live Birth
- Personal appearance of the father at the City Civil Registrar’s Office (if the child is to be acknowledged or if the father is willing to admit paternity of the child) & his recent Community Tax Certificate
- Personal appearance of the mother for the signing of AUSF and recent Community Tax Certificate
- Delayed Registration
- Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the informant and the hospital staff who prepared the Certificate of Live Birth
- PSA-Negative Certificate of Birth (1945 – ) *
- Baptismal certificate of the cjhild
- Personal appearance of the father at City Civil Registrar’s Office & his recent Community Tax Certificate (if the child is to be acknowledged or if the father is willing to admit paternity of the child)
- Personal appearance of the mother for the signing of AUSF and recent Community Tax Certificate
- Personal appearance of the child to be acknowledged for the signing of AUSF if aged 7 to 17 years old
- Sworn statement of the mother/ or sworn statement of the father/ grandmother/ grandfather in lieu of the mother (if the mother is deceased or her whereabouts are unknown) and recent Community Tax Certificate
- Affidavit of (2) disinterested persons
- At least three documentary evidence showing correct full name, place of birth and date of birth of the child
*5 years prior to current year
Note: The use of AUSF is applicable only to those who were born on March 15, 2004 to present as per revised IIR of RA 9255
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME: 15 to 45 minutes (queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
Registration of children born at home (married, on time & delayed registration) | ||||
1. Fill out and submit application and requirements for birth registration and provide needed information during the interview. | Reviews / checks completeness of supporting documents
Prepares Certificate of Live Birth (COLB) |
5 minutes | · On-time registration P80.00 · Beyond 30 days but not exceeding 1 year P 100.00
· Beyond 1 year but not exceeding 20 years P 200.00
· Beyond 20 years P 300.00
| CCRO Staff |
2. Review the document and affix signature on the space provided | issues Order of Payment. | 1 minute | ||
3. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt and wait as the CCR) staff records the documents.
| Assign registry number to COLB and releases the duly registered COLB.
If delayed registration of children born at home of married parents, accomplishes the lower back portion of COLB for signature of the informant and informs the client of the date of release of COLB in compliance with the 10 day posting period. | 5 minutes | ||
4. Claim the registered documents and signs the logbook as proof of receipt. | Records and issues the COLB | 4 minutes | ||
On time registration of children born in private hospital/maternity clinic (married parents) Owner of documents claim the Certificate of Live Birth at the private hospital (processed by hospital authorities) | ||||
1. Submit the duly accomplished quadruplicate copies of the Certificate of Live Birth. | Receives and review the documents for completeness and issue Order of Payment. | 10 minutes | CCRO Staff | |
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. Submit the Official Receipt (OR) to the Office of Civil Registrar and take note the date of release of COLB. | Receives the OR and advise the client on the schedule date of release of registered COLB. | 3 minutes | ||
3. Claim the duly registered Certificate of Live Birth on the day of release. | Records the issuance of COLB. | 2 minutes | ||
On time registration of children born in public hospital / Sorsogon Provincial Hospital (married parents) The hospital entrusts the document to the Office of the Civil Registrar and to be claimed by the owners of the document (processed by parents/guardians) | ||||
1. Hospital staff submits duly accomplished quadruplicate copies of COLB. | Receives the COLB and issues Order of Payment | 10 minutes | CCRO Staff | |
2. Proceed to the Office of the City Treasurer and pay the corresponding fee and resent the Official Receipt. | Assigns registry number to COLB and releases the duly registered COLB. | 3 minutes | CCRO Staff | |
3. Clients claim the duly registered COLB. | Records the issuance of COLB | 2 minutes | ||
Delayed registration of children born in private hospital/maternity clinic (married and unmarried parents processed by the relatives) | ||||
1. Submit duly accomplished Certificate of Live Birth in four copies prepared by the hospital authorities. | Reviews the documents for completeness of entries and signature and supporting documents.
Issues order of payment. | 20 minutes
| CCRO Staff
| |
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt to the CCRO Staffs and take note of the schedule of release of COLB. | Receives the OR and inform the client of the date of release of registered COLB in compliance with the 10-day posting period. | 23 minutes | CCRO Staff | |
3. Claim the duly registered Certificate of Live Birth on the day of release. | Records the issuance of the COLB. | 2 minutes | ||
On-time registration of children born in private or government hospital (unmarried parents, processed by relatives) | ||||
1. Submit duly accomplished Certificate of Live Birth in four copies prepared by the hospital authorities. | Reviews the documents for completeness of entries and signature and supporting documents.
| 10 minutes | CCRO Staff | |
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt to the CCRO staff. | Assigns registry number to COLB and issues the duly registered COLB in the appointed date. | 3 minutes | ||
3. Claim the duly registered Certificate of Live Birth on the day of release. | Records the issuance of the COLB. | 2 minutes | ||
AVAILMENT OF FOUNDLING REGISTRATION
ABOUT THE SERVICE:
A foundling is as deserted or abandoned infant/child whose relatives are unknown or a child committed in an orphanage or similar instruction and whose facts of birth and parentage are unknown.
The Civil Registry Law provides that the registration of foundling in the city/municipality where the child was found shall be made by the finder/charitable institution within thirty (30) days from the date of finding/commitment of the child.
CLIENT GROUPS: Finder or charitable institutions
REQUIREMENTS:
- Certificate of Foundling
- Affidavit of the Finder
- Certification of the Punong Barangay or Police Authority regarding the report made by the finder
SERVICE SCHEDULE: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes (queuing time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the Civil Registrar and submit the requirements for registration. Submit for interview and provide necessary information/s.
Pay the corresponding fee at the Office of the City Treasurer. | Receives the documents and conducts interview.
Prepares Certificate of foundling and instructs clients to review the document.
Issues Order of Payment.
| 20 minutes | · On-time registration P 80.00
· More than 1 month but less than one year P 130.00
· One year but less than 20 years P 230.00
· 20 years & above P 330.00
| JOSEPH GIL D. ESCALANTE
ANALIZA O. ESCALANTE |
2. Present the Official Receipt and claim the Certificate of Foundling. | Receives the copy of Official Receipt, records the issuance and issues Certificate of Foundling. | 2 minutes |
REGISTRATION AND ISSUANCE OF DEATH CERTIFICATE
ABOUT THE SERVICE:
It shall be the responsibility of the nearest relative or spouse who has knowledge of the death to report the same within forty-eight (48) hours if the deceased died without medical assistance.
The City Health Officer shall examine the deceased and shall certify as to the cause of death and direct the registration of the death certificate to the Office of the City Civil Registrar within the reglementary period of thirty (30) days.
CLIENT GROUPS:
Spouse/children/relatives of the deceased or the nearest kin or barangays officials as the case may be
REQUIREMENTS:
- If death occurred at home (on-time registration)
- Personal appearance of the informant who should be a relative of the deceased
- Barangay Certification on the circumstances surrounding the death
- If death occurred in the hospital (on-time registration)
- Death Certificate prepared by the hospital
- Delayed Registration (death happened at home or hospital)
- Sworn Statement
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME:
On time/delayed registration of death occurred at home – 35 minutes
On time/delayed registration of death in the hospital – 20 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
On-time /delayed registration of death occurred at home | ||||
1. Proceed to the Office of the Civil Registrar, submit for interview and provide necessary information/s. | Prepares the death certificate. |
10 minutes | · Burial Permit P 100.00
· Transfer of Cadaver P 100.00
· More than 1 month but less than one year P 130.00
· One year but less than 20 years P 230.00
· 20 years & above P 330.00
|
CCRO Staff |
2. Review the Death Certificate prepared and affix signature on the space provided.
Upon receipt of the Unregistered Death Certificate, go to the embalmer and Health Officer and the have the Death Certificate signed.
Proceed to the Office of the City Treasurer and pay the corresponding fee. | Issues a copy of the accomplished but unregistered death certificate. | 5 minutes | CCRO Staff | |
3. Present the Official Receipt at the Office of the City Civil Registrar and submit the signed Death Certificate.
Wait as the Registration Officer records the document. | Records and assigns registry number to Certificate of Death. | 10 minutes | CCRO staff | |
4. Claim the duly registered Death Certificate. | Issues registered Death Certificate and records the issuance. | 5 minutes | ||
On-time /delayed registration of deaths at the hospital | ||||
1. Submit the duly accomplished Death Certificate prepared by the hospital authorities in three (3) copies at the Office of the City Civil Registrar.
Upon receipt of the Unregistered Death Certificate, go to the embalmer and Health Officer and the have the Death Certificate signed.
Proceed to the Office of the City Treasurer and pay the corresponding fee. | Receives and reviews the duly accomplished death certificate. | 5 minutes |
| CCRO staff |
2. Present the Official Receipt at the Office of the City Civil Registrar and submit the signed Death Certificate.
Wait as the Registration Officer records the document. | Records and assigns registry number to Certificate of Death. | 10 minutes |
| CCRO staff |
3. Claim the duly registered Death Certificate. | Issues registered Death Certificate and records the issuance. | 2 minutes |
| |
AVAILMENT OF MARRIAGE LICENSE
ABOUT THE SERVICE:
Where a marriage license is required, each of the contracting parties shall file separate sworn application for such license with the proper local civil registrar of the place where either or both of the contracting parties reside.
The Local civil registrar concerned shall enter all applications for marriage license filed in a registry book strictly in the order in which the same are received.
When the license is issued, the same shall be valid in any part of the Philippines for a period of one hundred twenty (120) days from the date of issue, and shall be deemed automatically cancelled at the expiration of the said period if the contracting parties have not made use of it.
CLIENT GROUPS:
A man and a woman, of legal age, and with no legal impediment to marry, who wish to enter into a special contract of permanent union for the establishment of conjugal family life.
REQUIREMENTS:
- Pre-marital Counselling Certificate
- Birth Certificate/Baptismal of Contracting Parties
- Parental Consent (for ages 18 – 20)
- Parental Advices (for ages 21 -25)
- Certificate of No Marriage (CENOMAR)
- Passport and legal capacity to contract marriage (for foreigner)
- Personal appearance of the couple
SERVICE SCHEDULE: Monday to Friday,8:00 to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit all the required documents at the Office of the City Civil Registrar. Provide necessary information during the interview (both parties) by the Registration Officer.
After the interview, both parties should sign the application form. | Receives and reviews the submitted document/s.
Conducts interview to both parties.
Inform the client to pay the corresponding amount at the Office of the City Treasurer. | 20 minutes | To be paid at the Office of the City Treasurer · Pre-marriage Counselling P 150.00
· Application Fee for Marriage License P 350.00
· Additional Fee for Marriage License P 100.00
· Solemnization Fee P 400.00
To be paid at the Office of the City Civil Registrar
· Marriage License P 2.00
| EMMA D. JALMANZAR |
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. | EMMA D. JALMANZAR | |||
3. Present the Official Receipt at the Office of the City Civil Registrar and submit the documents.
Wait for 10-day posting period.
| Receives the documents and informs the clients on the date of release of marriage license. | 5 minutes | EMMA D. JALMANZAR | |
4. Return to the Office of the Civil Registrar on the date of release and claim the marriage license.
Upon release of the marriage license, sign the logbook as proof of receipt. | Issues marriage license. | 5 minutes | EMMA D. JALMANZAR |
REGISTRATION OF MARRIAGE CERTIFICATE
ABOUT THE SERVICE:
In ordinary marriage, the time for submission of the Certificate of Marriage is within fifteen (15) days following the solemnization of marriage while in marriage exempt from license requirement, the prescribed period is thirty (30) days, at the place where the marriage was solemnized.
CLIENT GROUPS:
- Secretaries of Parish Church
- Court’s Liaison Officer
- Local Chief Executive’s (Mayor) staff
- Owners of the document
REQUIREMENTS:
- Marriage Certificates
- Sworn Statement of the applicant (for delayed registration)
SERVICE SCHEDULE: Monday to Friday,8:00 to 5:00 PM
TOTAL PROCESSING TIME:
On-time Registration – 15 minutes
Delayed Registration – 20 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
On-time registration | ||||
1. Submit the duly accomplished Marriage Certificate in quadruplicate copies at the Office of the City Civil Registrar. | Receives and records the document.
Inform the client to pay the corresponding amount at the Office of the City Treasurer. | 5 minutes | · Registration Fee P 100.00
| CCRO Staff
|
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt to the Registration Officer and claim the Marriage Certificate. | CCRO Staff
| |||
3. Sign the logbook as proof of receipt. | Releases the duly registered Marriage Certificate.
| 5 minutes | CCRO Staff
| |
Delayed registration | ||||
1. Submit the duly accomplished Marriage Certificate in quadruplicate copies at the Office of the City Civil Registrar. | Receives and records the document.
Inform the client to pay the corresponding amount at the Office of the City Treasurer. | 5 minutes | · More than 1 month but less than one year P 130.00
· One year but less than 20 years P230.00
· 20 years & above P 330.00 | CCRO Staff
|
2. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt to the Registration Officer. | Inform the client on the day of the release of Marriage Certificate ( 10-day posting period) | 5 minutes | ||
3. Claim the registered Marriage Certificate and sign the logbook as proof of receipt. | Releases the duly registered Marriage Certificate.
| 2 minutes | ||
AVAILMENT OF CERTIFIED TRUE TRANSCRIPTION COPIES OF BIRTHS, DEATH AND MARRIAGES
ABOUT THE SERVICE:
Civil registry documents such as birth, marriage and death certificates may be availed of by securing a certified true transcription copies from the office.
CLIENT GROUPS: Owner or relatives of those births, deaths and marriage happens in Sorsogon City (Bacon and Sorsogon)
REQUIREMENTS:
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME: 3O minutes (queuing not included)
Register | Available | Destroyed | ||
From | To | From | To | |
Oct.1, 1901 | Jan.31, 1909 | June 11, 1901 | Sept.30, 1901 | |
Jan. 1, 1919 | Oct. 31, 1919 | Feb. 1, 1909 | Dec. 31, 1909 | |
Births | June 1, 1913 | Nov. 30, 1919 | Nov. 1, 1912 | May 31, 1913 |
Dec. 1, 1921 | Dec. 25, 1922 | Dec. 1, 1919 | Nov. 30, 1921 | |
Jan. 10, 1923 | Nov. 30, 1926 | Dec. 26, 1922 | Jan. 9, 1923 | |
Feb. 1, 1927 | Oct. 31, 1927 | Dec. 1, 1926 | Jan. 31, 1927 | |
Jan.10, 1929 | Jan. 31, 1935 | Nov. 1, 1927 | Jan. 9, 1929 | |
Oct. 1, 1936 | April 18, 1940 | Feb. 1, 1935 | Sept. 30,1936 | |
July 19, 1948 | TO DATE | April 19, 1940 | July 18, 1948 | |
Deaths | Jan. 2, 1913 | March 3, 1936 | March 4, 1936 | April 19, 1936 |
Apr.20, 1936 | Dec.20, 1947 | Dec.21, 1947 | Jan.25, 1948 | |
Jan.26, 1948 | TO DATE | |||
Nov. 6, 1912 | July 27, 1936 | July 28, 1936 | Feb. 1, 1939 | |
Feb. 2, 1939 | Nov. 29, 1941 | Nov. 30, 1941 | July 1, 1942 | |
July 2, 1942 | Nov. 24, 1944 | Nov. 25, 1944 | April 15, 1945 | |
April 16, 1945 | TO DATE | |||
Register | Available | Destroyed |
Births | 1960 – 6/2001 | 1901-1959 |
Deaths | 1952 – 6/2001 | 1901-1951 |
Marriages | 1957 – 6/2001 | 1901-1956 |
* Not available certifications are issued to those whose records are not included in the existing files.
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Fill out request form and submit to the receiving clerk or researcher. | Checks the availability of the document and informs client of the status of the requested document. If the document is available, issues order of payment. | 20 minutes | I. Issuance of Birth/ Marriage Certificate for the following purposes: (Maximum of 2 copies) please add P 30.00 for documentary stamp
· Travel Abroad/Securing Passport P 200.00
· Establishing of Citizenship P 200.00
· Retirement P 150.00
· Claim (Issuance) P 150.00
· Settlement of Estates P 150.00
· Employment P 100.00
· Board Examination P 100.00
· Reference P 100.00
· Enrolment for Elementary P 50.00
· Enrolment for Secondary P 75.00
· Enrolment for College P 150.00
· Baptismal P 50.00
· For other purpose not stated above P 100.00
II. Birth Records Not Available P 100.00
III. Birth Records Destroyed P 100.00
IV. Issuance of Death Certificate for the following purposes: (Maximum of 2 copies) please add P 30.00 for documentary stamp
· Claims P 150.00
· Settlement of Estates P 150.00
· For other purpose not stated above P 100.00
V. Death Records Not Available P 100.00
VI. Death Records Destroyed P 100.00
VII. Marriage Records for the following purposes: · Travel Abroad P 200.00
· Local Purposes P 100.00
· Personal File P 100.00
VIII. Marriage Records Not Available P 100.00
IX. Marriage Records Destroyed P 100.00
| CCRO Staff
|
2. Proceed to the Office of the City Treasurer and pay the corresponding fee.
Present the Official Receipt to the Registration Officer. | Prepares the certification and records the details of the OR.
|
5 minutes | CCRO Staff
| |
3. Claim the certified true transcription copies of the document. | Issues the duly signed document/certification. | 5 minutes | CCRO Staff
|
PROCESSING OF PETITION UNDER REPUBLIC ACT 9048 (C0RRECTION OF CLERICAL ERROR OR CHANGE OF NAME OR NICKNAME)
ABOUT THE SERVICE:
Republic Act No. 9048 authorizes the city or municipal civil registrar or the consul general to correct a clerical or typographical error in an entry and/ or change of first name or nickname in the civil register without need of a judicial order.
An administrative remedy in nature, it is a departure from the usual judicial processes in correcting clerical errors of changing an entry an entry in civil registry documents. It is aimed at according petitioners an expeditious and cheaper way of correcting errors found in her/his record.
CLIENT GROUPS:
Whether it is for correction of clerical or typographical error, or for change of first name, the petition may be filed by a person of legal age who must have direct and personal interest in the correction of the error or in the change of first name in the civil register. (Document owner, owner’s spouse children, parents, brothers, sisters, and grandparents, guardian or any other person duly authorized by law or by the owner of the document).
REQUIREMENTS:
- For Correction of Clerical Error
Mandatory Requirement:
- Birth Certificate on Security Paper
- With at least five (5) of the supporting documents listed below:
- Voter’s Affidavit
- Employment Record
- GSIS Record
- SSS Record
- Medical Record
- Business Record
- School Record
- Driver’s License
- Insurance
- Civil Registry records of ascendants
- Land Titles
- Certificate of Land Transfer
- Bank Passbook
- NBI/Police Clearance
- For Change of First Name
Mandatory Requirement:
- Birth Certificate on Security Paper
- Police Clearance
- NBI Clearance
- Affidavit of Non- employment or Certificate of Employment and other documentary evidences
- Affidavit of Publication/Newspaper clippings Publication – local newspaper for 2 consecutive weeks national paper (publication shall be done only once) for Migrant Petition
- Copy of the following supporting documents:
- Baptismal Certificate
- School Records
- Identification Cards
- Special Power of Attorney (SPA) if the petitioner is not the owner of the document
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME:
For Correction of Clerical Error – 30 minutes
For Change of Name – 40 minutes
(Postal delivery time to the Office of the Civil Registrar General not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
For correction of Clerical Error | ||||
1. Secure checklist of documents at the Office of the Civil Registrar | Gives briefing about the service. | 5 minutes | · Filing Fee for petition for Change of First Name, Sex & Date of Birth P 3,000.00 Ø Service Fee P 500.00
· Filing for correction of clerical errors P 1,000.00 Ø Service Fee P 500.00
· Service for Migrant petitioner for correction of clerical error P 500.00
· Service Fee for Migrant Petitioner for Change of First Name P 1,000.00
| ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
|
2. Submit all the required documents at the Office of the City Civil Registrar. Provide necessary information during the interview | Reviews documents and conducts interview. | 15 minutes | ||
3. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt. | Inform the client on the day of the release inconformity with the required the (10) days posting and five (5) days for the decision. | 5 minutes | ||
4. Return to Office of the City Civil Registrar and claim the approved petition MCR level on the appointed date. Sign the Logbook as proof of receipt. | Prepares the approved petition for mailing.
Mail the approved petition to the Office of the Civil Registrar General (OCRG) and keep the receipt of the forwarder/courier, together with the duplicate copy of the mailed documents. | 5 minutes | ||
5. Return to the Office of the City Civil Registrar after two to three months to follow-up the result and issuance of the Certificate of Finality.
If the petition is affirmed, mail to the Office of the Civil Registrar General (OCRG) the Certificate of Finality, records sheet and annotated Certificate of Live Birth together with the endorsement letter.
If the petition is impugned, file through the Office of the City Civil Registrar within 15 days from the receipt of the Impugned Petition a motion for reconsideration to OCRG and wait for the approval of the impugned petition. | Informs the client of the decision of the Civil Registrar General.
If OCRG affirms the petition, issues the Certificate of Finality, record sheet and annotated Certificate of Live Birth together with the endorsement letter.
If the petition is impugned, receives the motion for reconsideration and transmits to the OCRG. | 5 minutes | ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
SALVACION E. MORALEDA CGDH I/ City Civil Registrar | |
6. Follow-up at NSO Manila the request for annotated Certificate of Live Birth on security paper three (3) days after mailing and present certified copy of the certificate of finality, record sheet and annotated Certificate of Live Birth together with the endorsement letter and the receipt of the mail. | ||||
For Change of First Name | ||||
1. Secure checklist of documents at the Office of the Civil Registrar | Gives briefing about the service. | 5 minutes |
|
ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
SALVACION E. MORALEDA CGDH I/ City Civil Registrar |
2. Submit all the required documents at the Office of the City Civil Registrar. Provide necessary information during the interview | Reviews documents and conducts interview. | 15 minutes | ||
3. Proceed to the Office of the City Treasurer and pay the corresponding fee. Present the Official Receipt and secure endorsement/notice for publication. Entrust all the documents for the preparation and approval of petition. | Prepares the petition | 10 minutes |
| ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
SALVACION E. MORALEDA CGDH I/ City Civil Registrar |
4. After the termination, of the two-week publication period, submit to the Office of the City Civil Registrar the certification of publication and secures the approved petition. Sign the logbook as proof of receipt.
Mail the approved petition to Office of the Civil Registrar General and keep the receipt of the forwarder, together with the duplicate copy of the mailed documents. | Prepares the approved petition for mailing | 10 minutes |
| ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
SALVACION E. MORALEDA CGDH I/ City Civil Registrar
|
· Follow-up the approval of petition results at the Office of the City Civil Registrar after two to three months.
If the petition is affirmed, mail again to the Philippine Statistics Office the certificate of finality, record sheet and annotated Certificate of Live Birth together with the endorsement letter.
If the petition is impugned, file through the CCR a motion for reconsideration within 15 days from the receipt of the impugned petition and wait for the reconsideration and approval of the impugned petition.
Requests the authenticated Certificate of Live Birth on security paper after three days from the date of mailing at the PSA. Present a copy of the certificate of finality, record sheet and annotated certificate of live birth together with the receipt of the courier/forwarder. | If the Civil Registrar General:
Approved the petition, issues the certificates of finality, record sheet and annotated Certificate of Live Birth and endorsement letter
If the petition is impugned, received the motion for reconsideration and transmit the OCRG. |
15 minutes
5 minutes |
ANALIZA O. ESCALANTE Registration Officer III
MA. THERESA D. CASALJAY Admin. Aide IV
SALVACION E. MORALEDA CGDH I/ City Civil Registrar
| |
REGISTERING OF LEGAL INSTRUMENTS
ABOUT THE SERVICE:
Similar to court decrees/orders, legal instruments are also registerable in the civil registrar where the birth certificate of the child is registered.
The following are considered legal instruments:
- Affidavit of Acknowledgment/Admission of Paternity – a public document executed by the biological father establishing paternal relationship with the child
- Legitimation – is a remedy by means of which those in fact were not born in wedlock and should, therefore, be considered illegitimate, are, by action, considered legitimate, t being support that they were born when their parents were already validly married.
- Affidavit to Use the Surname of the Father – under RA 9255, it is a public instrument executed by the father giving the child the privilege to use his surname
CLIENT GROUPS:
Parents of illegitimate children
REQUIREMENTS:
For births already registered
- Acknowledgment/admission of paternity
- Registered Certificate of Live Birth of the child
- Duly notarized affidavit of acknowledgment/admission of paternity
- Baptismal Certificate
- Proof of paternal filiation (if the child is not acknowledged during registration)
- Legitimation
- Registered Certificate of Live Birth of the child duly acknowledged by the father
- Duly notarized affidavit of Legitimation by both parents
- Marriage contract of Parents
- Certificate of no previous marriage to other person.
- Affidavit to Use the Surname of the Father
- Registered Certificate of Live Birth of the Child
- Duly notarized AUSF executed by the mother
- At least two public handwritten instruments of the father (if not…)
Note: applicable only to illegitimate children born on March 15, 2004 to present
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME: 20 minutes (queuing not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit requirement and provide the needed information during the interview.
Secure Order of Payment. Proceed to the Office of the City Treasurer and pay the corresponding fees. | Review’s requirements and interviews the client, instructs the client to pay fees. | 10 minutes | · Affidavit of Acknowledgment/admission of paternity P 100.00
· AUSF (RA No. 9255) P 100.00
· Affidavit of Legitimation P 100.00
· Affidavit and/or Oath of allegiance regarding wife and children of naturalized Filipino Citizens or Election of Citizenship P 200.00
| CCRO staff |
2. Return to City Civil Registrar’s Office and present the official receipt.
Claim the certified true copies of the Certificate of Live Birth of the Child on the date advised. Sign the logbook as proof of receipt | Records the documents and informs the client of the date of release.
Releases the certified true copies of the Certificate of Live Birth | 5 minutes
5 minutes | CCRO staff |
ISSUANCE OF CERTIFICATION THAT AN INDIVIDUAL HAS NOT APPLIED FOR MARRIAGE LICENSE IN SORSOGON CITY
ABOUT THE SERVICE:
A document issued to client certifying that the same has not applied for marriage license nor contracted marriage with anybody in Sorsogon City
CLIENT GROUPS:
Relatives or the persons themselves who are of legal age and unmarried
REQUIREMENTS:
Barangay certification
CENOMAR
SERVICE SCHEDULE: Monday to Friday, 8:00 to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes (queuing not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Actions of s CCRO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit the requirements and provide the needed information during the interview
Secure Order of Payment and pay the corresponding amount at the Office of the City Treasurer | Receives and reviews the requirements.
Interview the client.
Issue’s order of payment.
| 20 minutes | Certification Fee P20.00
| EMMA D. JALMANZAR Senior Admin. Asst. II (Computer Operator IV) |
2. Present the OR to the Office of the CCR Officer.
Receive the certification and sign the logbook as proof of receipt. | Records its issuance and releases the certification. | 5 minutes |
| EMMA D. JALMANZAR Senior Admin. Asst. II (Computer Operator IV) |
Office of the City Disaster Risk Reduction and Management Officer
AVAILMENT OF EMERGENCY RESPONSE SERVICE
ABOUT THE SERVICE:
Any unforeseen or sudden occurrence, especially danger, demanding immediate action by the Sorsogon City Emergency Response Team
CLIENT GROUPS: The public within the City of Sorsogon
SERVICE SCHEDULES: 24/7
TOTAL PROCESSING TIME: 5 minutes queuing and travel time not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Client reports the incident | Receives the incident report, name of caller/informant, contact number and few details surrounding the incident/emergency | 1 minute | None | JANETTE JOY VENICE O. JARDIN
JEROME G. HABOC |
Dispatch of Response Team/s | 1-3 minutes |
|
AVAILMENT OF TRAINING/TRAINERS/RESOURCE SPEAKERS
ABOUT THE SERVICE:
Are those pre-disaster activities or trainings that will strengthen the capacity and ability of people, organizations and systems, using available skills and resources, to manage adverse conditions, risk or disasters
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS:
- Duly signed Letter Request address to City Mayor, Attention: City DRRM Officer
- Must contain the type of training/Seminar/Activity, number of participants, details of requesting Office (Cellphone Numbers, Address etc.) Venue of the training and, Date & Time.
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit a Letter Request | Receive, record and forward the Letter Request to Concerned Person / Division / Unit | 2 minutes | None | HELEN R. JALASCO |
Evaluate the Letter Request and determine the appropriateness of the Training, Seminar, Topic being requested and inform the Requesting Party of the Status of the request | 8 minutes |
| LUISITO H. MENDOZA JR. |
AVAILMENT OF HAZARD MAPS, IEC MATERIALS AND OTHER DATA
ABOUT THE SERVICE:
Hazard Maps are those maps that highlight areas affected by or are vulnerable to a particular hazard. They are typically created for natural hazards such as earthquakes, volcanoes, landslides, flooding and tsunamis. Hazard maps are essential data useful in determining the level of risks in a certain area and are helpful to the community to be a fully aware of the dangers or threats brought by natural disasters or calamities.
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS:
- Duly signed Letter Request address to the City Mayor, Attention: City DRRM Officer (stating the purpose and the details of requesting Office (Cellphone Numbers, Address, etc.)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter request | Receive letter request and forward to the concerned Person / Division / Unit | 2 minutes | None | HELEN R. JALASCO |
Evaluate the Letter Request and determine the appropriateness of the maps, materials and data being requested | 3 minutes |
| JOEFEL E. LOPEZ |
AVAILMENT OF OCULAR INSPECTION AND CERTIFICATION
ABOUT THE SERVICE:
An ocular inspection can be conducted to determine the level of risk and identify the presence of hazards in a particular area being subjected for developments and constructions both in public and in private projects or undertakings
A Certificate will be issued after inspection and upon cross-checking with the multi-hazard database.
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS:
- Duly signed Letter Request address to the City Mayor, Attention: City DRRM Officer (stating the purpose and the details of requesting Office (Cellphone Numbers, Address, etc.)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit Letter Request | Receive letter request and forward it to Planning Division | 2 minutes | None | HELEN R. JALASCO Admin. Staff |
| Evaluate the letter request, to determine its appropriateness | 8 minutes |
| HAGEL D. HABLA CGADH I |
| Interviews the requesting) if necessary) and schedule the conduct of inspection |
|
| LUISITO H. MENDOZA JR CGDH I |
Office of the City Engineer
AVAILMENT OF BUILDING PERMIT
ABOUT THE SERVICE:
Section 301 of the National Building Code states that No person, firm or corporation, including any agency or instrumentality of government, shall construct, alter, convert, use, occupy, move, demolish, and add a building/structure or any portion thereof or cause the same to be done, without first obtaining a Building Permit from the Building Official assigned in the place where the subject building/structure is located or planned to be located.
Any person desiring to obtain a building permit and any ancillary / accessory permit/s together with said Building Permit and any ancillary/application/s on the prescribed applications forms as stated in the Latest Implementing Rules and Regulation of the National Building Code of the Philippines (PD 1096).
The permit becomes null and void if work does not commence within one year from the date of such permit, or if the building is abandoned or work is suspended for a period of 120 days.
CLIENT GROUPS:
Any person, firm or corporation, including any agency or instrumentality of government, who intends to construct, alter, convert, use, occupy, move, demolish, and add a building/structure or any portion thereof or cause the same to be done.
DOCUMENTARY REQUIREMENTS FOR BUILDING PERMIT APPLICATION
(Single Dwelling Residential / Commercial/Industrial/Others)
- Documentary Requirements Checklist
- Four (4) copies of filled – up Unified Application Form for Building Permit
- Fire Safety Evaluation Certificate (FSEC) from Bureau of Fire Protection
- One (1) photocopy of Current Real Property Tax Receipt
- One (1) certified copy of Tax Declaration
- One (1) certified copy of Original Certificate of Title (OCT) / Transfer certificate of Title (TCT), or Deed of Absolute Sale or Lot Locational Plan from LRA (if lessee, Contract of Lease)
- Four (4) sets of Ancillary Permit Forms, Survey Plans, design plans, specifications and other documents as follows: (signed and sealed by designing professionals)
- Architectural Documents
- Civil Documents
- Sanitary Documents
- Plumbing Documents
- Electrical Documents
- Mechanical Documents
- Electronics Documents
- Geodetic Documents
- Fire protection Plan (if applicable)
- Three (3) photocopies of Valid Licenses (PRC ID) of all involved professionals
- Notarized estimated value of the building / structure to be erected as declared by the owner
- Construction Safety and Health Programs from DOH
- Affidavit of Undertaking
- Soil Test
- Structural Design Analysis
One (1) copy of Clearance from other government agencies exercising regulatory functions such as:
- HLURB – for zoning and land use of all types of building/structure.
- CZAO – City Zoning Administration Office for Locational Clearance
- Bureau of Fire Protection – for all types of buildings/structures
- DPWH – Road Right of Way Clearance along national road for all types of building/structures.
- PEO – road right of way clearance along provincial road for all types of building/structures
- LGU – for all types of buildings/structures
- DENR-EMB Clearance (ECC/CNC) – for all commercial and industrial buildings
- DOLE – for industrial buildings
- DOH – for health hazard-related buildings / structures
- ATO – for buildings / structures exceeding 40 meters in height
- Philippine Tourism Authority – for tourist-oriented projects
- Department of Education – for educational buildings
- Energy Regulatory Board – for gasoline stations.
To facilitate processing, please take note of the following before submitting the plans and other requirements above to the CEO:
- Requirements of the Revised 2005 National Building Code (PD 1096) & its Implementing Rules and Regulations
- Laws and City Ordinances affecting the design/project
- Requirements of the referral codes (Architectural Code, Philippine Electrical Code [PEC]. Revised Plumbing Code, Structural Code [NSCP] Mechanical Engineering Code [PSME]
- Compliance with BP 344 (Accessibility Law) should be indicated in detail on plans for commercial, institutional and public buildings
- If setback/yard requirements are not met on the sides and at the back/rear the Firewall (strictly no opening) extending up to at least 1 meter from the roof level shall be provided. It shall be indicated on the site development plan with owner’s conformity.
- Grease Trap/Oil Separators shall be provided for hotels, restaurants, eateries, terminals, gasoline station, auto repair shops, bakeries and other similar establishments
- All revisions/addition made in the plans shall have an acknowledgement of the designer.
- Special Power of Attorney/Authority to construct shall be provided if the owner is not the signatory in all application forms, plans and documents.
- Forms and Letters, Plans, Specifications, Bill of Materials and Cost Estimates and other pertinent documents must be signed and sealed by the Designer and signed by the Owner.
- All application forms and letters must be properly filled-up with all necessary information available.
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the City Engineer’s Office | Transaction Time | Total Fees/ Charges | Responsible Person/s |
Pre-evaluation of Documentary Requirements | ||||
1. Submit Application Form and Documentary Requirements | Receives documents and verifies completeness of plans and gives an endorsement to other offices / agencies for securing other required clearances | 20 minutes | Please refer to the Revised Edition of National Building Code 2005. (NCBDO MEMORANDUM CIRCULAR NO. 1, Series of 2004 – New Schedule of Building Permit Fees and Other Charges)
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I
|
2. Secure an order of payment after the application has been determined to be complete and in order. | Issues an order of payment | 5 minutes | JOELAN D. AGUIRRE Engineer IV/ Acting Building Official | |
3. Proceed to the Office of the City Treasurer, pay the required fees and submit photocopy of Official Receipt to Office of the City Engineer | Receives photocopy of Official Receipt and notify client for the date of release | 5 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I
| |
4. On scheduled date, proceed to the Office of the City Engineer and receive the approved building permit | Releases the approved building permit | 10 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I
| |
AVAILMENT OF PERMITS SUPPLEMENTARY TO A BUILDING PERMIT
ABOUT THE SERVICE:
The following permits are required to secure a building permit:
Ancillary Permits
The Ancillary Permits duly signed and sealed by the corresponding professionals and the plans and specifications shall be submitted together with duly notarized application for Building Permit. The Building Permit is null and void if not accompanied by the Ancillary Permits. The prescribed Ancillary and other Accessory Permits/forms shall likewise be used whenever applicable. The Ancillary Permits are the following:
- Architectural Permit
- Civil / Structural Permit
- Electrical Permit
- Mechanical Permit
- Sanitary Permit
- Plumbing Permit
- Electronics Permit
Accessory Permits
Accessory Permits are issued by the Building Official for accessory parts of project with very special functions or use which are indicated in the plans and specifications that the building permit application. These may include, among others: bank and record vaults; swimming pool; firewalls separate from the building/structure; towers; silos, smokestacks; chimneys’ commercial/industrial fixed ovens; industrial kilns/furnaces; water/waste treatment tanks, septic vaults; concrete and steel tanks; booths, kiosks and stages; and tombs, mausoleums and niches.
Accessory Permits are issued by the Building Official for activities being undertaken prior to or during the processing of the building permit. The coverage is spelled out in the accessory permit form including the expiry period. These shall be signed by the owner/s applicant and by the concerned professionals. These permits include, among others, ground preparation and excavation, encroachment of foundation to public area, fencing, for fence not exceeding 1.80 meters high, sidewalk construction, temporary sidewalk enclosure and occupancy, erection of scaffolding, erecting, repair, removal of sign; and demolition.
CLIENT GROUPS:
Individual, firms or corporations seeking a building permit
REQUIREMENTS:
Fencing Permit
This permit is secured prior to actual construction of fence.
Requirements:
- Fencing Permit Form (NBC Form No. B-03) – 4 copies duly signed and sealed and notarized
- 4 copies of signed and Sealed Fencing Plan by designing professional
- 4 copies of signed and sealed Bill of Materials and Cost Estimates by designing professional
- 4 copies of signed and sealed Specifications by designing professional
- Certification of a Geodetic Engineer that the proposed fence will not encroach on adjoining properties based from the approved survey plan
- 1 copy of Transfer Certificate Title (TCT) / Original Certificate Title (OCT) (Electronic/ certified copy)
- 2 copies of Deed of Sale/Lease Contract/Contract to Sell, if the OCT/TCT is not in the name of the owner / applicant (notarized / certified copy)
- Certificate of Real Property Tax Payment / Current Tax Receipt – 1 copy
Demolition Permit
This permit is secured prior to systematic dismantling or destruction of a building or structure in whole or in part.
Requirements:
- 4 copies duly signed and sealed and notarized Demolition Permit Form (NBC Form No. B-08)
- 4 copies of Floor Plan with Geodetic Certification of no encroachment and vicinity map
- 1 copy of Certified true copy of Latest Tax Declaration
- 1 copy of Certificate of Real Property Tax Payment / Current Tax Receipt
- 1 copy of Electronic Copy of OCT / TCT
Permit for Temporary Service Connection
This permit is secured for temporary service connection to a power utility for lighting and power construction, testing etc.
Requirements:
- 3 copies of Permit for Temporary Service Connection Form (NBC Form No. E-03)
- 3 copies of Building Permit (for new construction)
- 3 copies Electrical Plan / Layout
Temporary Sidewalk Enclosure and Occupancy Permit
This permit is secured prior to the construction, enclosing / utilizing sidewalk
Requirements:
- 3 copies of Temporary Sidewalk Connection and Occupancy Permit Form (NCB Form No. B-05)
- Sketch Plan of sidewalk to be constructed / repaired or enclosed.
- Road right-of-way clearance from concerned agency
Scaffolding Permit
This permit is secured whenever the erection of scaffolding occupies street lines.
Requirements:
- 4 copies of Scaffolding Permit Form (NBC Form No. B-06)
- 4 copies of Sketch Plan of street line to be occupied
Sign Permit
This permit is secured prior to the installation, erection, attachment painting of any form of signage.
Requirements:
- 4 copies duly signed and sealed and notarized Sign Permit Form (NBC Form No. B-07) – 4 Copies duly signed & sealed and notarized
- Building Permit Form whenever there is a concrete / steel structure
- 1 copy of duly signed and sealed Structural Analysis
- Zoning Clearance
- Electrical Permit (NBC Form No. A-03) whenever there is an electrical connection – 4 copies duly signed and sealed
- Fire Clearance whenever there is an electrical connection
- Location / Vicinity Plan / Site Development Plan
- Lot documents whenever it occupies a private lot
- DPWH clearance (for national roads / highways) and Provincial Engineer Office Certificate
- 4 copies of duly signed and sealed Specifications and Cost Estimates
- 1 copy of Certified true copy of Latest Tax Declaration
- 1 copy of Certificate of Real Property tax payment / Current Tax Receipt
- Certified Copy of Contract of Lease, if not owned
Excavation and Ground Preparation Permit
This permit is secured prior to ground preparation and excavation after the building line is established.
Requirements:
- 4 copies of Accomplished Excavation and Ground Preparation Permit Form
- 4 copies of Foundation Plan with detailed drawings sketch Plan
SERVICE SCHEDULES: Monday to Friday,8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 35 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the City Engineer’s Office | Transaction Time | Total Fees/ Charges | Responsible Person/s |
Pre-evaluation of Documentary Requirements | ||||
1. Accomplish the forms and submit the same along with other requirements | Assesses and evaluates the submitted documents | 20 minutes | Please refer to the Revised Edition of National Building Code 2005. NCBDO Memorandum Circular No. 1, Series of 2004 – New Schedule of Building Permit Fees and Other Charges)
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I
|
2. After the documents have been found to be complete and in order, secure an order of payment | Issues an order of payment | 5 minutes | JOELAN D. AGUIRRE Engineer IV/ Acting Building Official | |
3. Proceed to the Office of the City Treasurer, pay the required fees and submit photocopy of Official Receipt to Office of the City Engineer | Receives photocopy of Official Receipt and notify client for the date of release | 5 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I
| |
4. On scheduled date, proceed to the Office of the city Engineer and receive the approved building permit | Releases the approved building permit | 5 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I | |
AVAILMENT OF A CERTIFICATE OF FINAL ELECTRICAL INSPECTION (CFEI)
ABOUT THE SERVICE:
A Certificate of Final Electrical Inspection (CFEI) is required before any building/structure is used or occupied. It is usually secured after the completion of electrical installation and is a requirement in securing power service connection forms the Sorsogon II Electrical Cooperative.
It is also required if there is any change in the existing use or occupancy classification of a building / structure or any portion thereof.
Sec. 1.2.2.2 of Philippine Electrical Code states that no electrical installation, alteration and or/addition shall be connected or reconnected to any power supply or any source of electrical energy without a CFEI obtained from the Government Authority Concerned.
CLIENT GROUPS:
Individuals, firms or corporations seeking an Certificate of Final Electrical Inspection (CFEI)
REQUIREMENTS:
- Location / Sketch Plan of Electrical Layout for 1-9 outlets only of not more than 1,620 VA for indigenous dwellings
- Electrical Permit (NBC Form No. A-03)
- Electrical Plans – as built ( signed and sealed by Professional Electrical Engineer
- Electrical Specifications
- Certificate of Completion
- Inspection Report from City Inspectors
- Proof of Lot Ownership (TCT/ Deed of Sale/ Barangay Certification/Tax Declaration)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the City Engineer’s Office | Transaction Time | Total Fees/ Charges | Responsible Person/s |
1. Present the required supporting documents to any member of the building staff for initial verification of the requirements | Verifies all necessary documents appropriate | 10 minutes | Please refer to the Revised Edition of National Building Code 2005. (NCBDO MEMORANDUM CIRCULAR NO. 1, Series of 2004 – New Schedule of Building Permit Fees and Other Charges)
| JOSE NOLI P. JARABO
Electrical Aide Engineering Aide |
2. After the documents/ requirements and or corrections have been found to be complete and/or in order, secure an order of payment. | Issues an order of payment | 5 minutes | JOELAN D. AGUIRRE | |
3. Proceed to the Office of the City Treasurer and pay the required fees and submit photocopy of Official Receipt to CEO | Receives photocopy of Official Receipt and notify client for the date of release | 5 minutes | SHERYLL H. LAGCO
MARIA SALOME D. JOLO | |
4. Secure approved Certificate of Final Electrical Inspection | Releases approved certificate of final electrical inspection |
5 minutes | Engineering Aide |
AVAILMENT OF OCCUPANCY PERMIT
ABOUT THE SERVICE:
An occupancy permit is required before any building / structure is used or occupied. It is usually secured after the completion of a structure.
It is also required if there is any change in the existing use or occupancy classification of a building, structure or any portion thereof.
CLIENT GROUPS:
Individuals, firms or corporations who wish to occupy a newly completed structure or one that has changed existing use or occupancy classification.
DOCUMENTARY REQUIREMENTS FOR CERTIFICATE OF OCCUPANCY APPLICATION (Single Dwelling Residential / Commercial/Industrial/Others)
- Documentary Requirements Checklist
- Filled –up Unified Application Form for Certificate of Occupancy
- Three (3) copies of Certificate of Completion, duly notarized
- One (1) copy Construction Logbook, signed and sealed by the Owners, Architect or Civil Engineer who undertook full-time inspection and supervision
- Three (3) sets of As-built Design Plans and specifications duly signed and sealed by all involved Professionals ( if cases when there are changes in the approved plans)
- Architectural Documents
- Civil/Structural Documents
- Electrical Documents
- Mechanical Documents
- Sanitary Documents
- Plumbing Documents
- Electronics Documents
- Geodetic Documents
- Fire protection Plan (if applicable)
- One (1) copy of the valid licenses of all involved Professionals (e.g. Professional Tax Receipt and the Professional Regulation Commission Identification card)
- Photograph of the completed structure showing front, sides, and rear areas
- Fire Safety Inspection Certificate (FSIC)
- Yellow Card issued by Electrical Service Provider
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 35 Minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the City Engineer’s Office | Transaction Time | Total Fees/ Charges | Responsible Person/s |
Pre-evaluation of Documentary Requirements and conduct advance ocular inspection. | ||||
1. Submit Application Forms and Documentary Requirements
| Receives documents and verifies completeness of plans and gives an endorsement to other offices / agencies for securing other required clearances | 20 minutes | Please refer to the Revised Edition of National Building Code 2005. (NCBDO MEMORANDUM CIRCULAR NO. 1, Series of 2004 – New Schedule of Building Permit Fees and Other Charges)
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I |
2. Secure an order of payment after the application has been determined to be complete and in order. | Issues an order of payment | 5 minutes | JOELAN D. AGUIRRE Engineer IV/ Acting Building Official | |
3. Proceed to the Office of the city Treasurer, pay the required fees and submit photocopy of Official Receipt to Office of the City Engineer | Receives photocopy of OR and notify client for the date of release | 5 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I | |
4. On scheduled date, proceed to the Office of the City Engineer and receive the approved building permit | Releases the approved building permit | 5 minutes | SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I | |
AVAILMENT OF A CERTIFICATE OF ANNUAL ELECTRICAL INSPECTION AND CERTIFICATE OF ANNUAL INSPECTION FOR BUSINESS LICENSE AND MAYOR’S PERMIT
ABOUT THE SERVICE:
Business Enterprises are required to secure a Building Inspection Approval from the City Engineer’s Office before the start of commercial operations and during the annual renewal of business permits. This service is among the processes involved in securing Mayor’s Permit / Business License.
CLIENT GROUPS:
Business enterprises intending to start commercial operations or Intending to renew their business permits.
REQUIREMENTS:
New Business License / Mayor’s Permit:
- Location / Sketch Plan with detailed information about business
- Photo Copy of Certificate of Occupancy / Certificate of Use with attached copy of Certificate of Final Electrical Inspection
- Certificate of Annual Inspection for Building / Mechanical Permit and Electrical Inspection Report
Renewal of Business License / Mayor’s Permit:
- Photo Copy of Certificate of Occupancy / Certificate of Use with attached copy of Certificate of Annual Inspection for Building and Certificate of Annual Electrical Inspection
- Certificate of Annual Inspection for Building / Mechanical Permit and Electrical Inspection Report
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
PROCESS OF AVAILING THE SERVICES:
Steps Involved | Action of the City Engineer’s Office | Transaction Time | Total Fees/ Charges | Responsible Person/s |
Pre-evaluation of Documentary Requirements | ||||
1. Submit Application Forms and Documentary Requirements
| Receives documents and verifies completeness | 5 minutes | Please refer to the Revise Edition of National Building Code 2005. (NCBDO MEMORANDUM CIRCULAR NO. 1, Series of 2004 – New Schedule of Building Permit Fees and Other Charges)
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I |
2. Secure an order of payment after the application has been determined to be complete and in order. | Issues an order of payment | 5 minutes |
| JOELAN D. AGUIRRE Engineer IV/ Acting Building Official |
3. Proceed to the Office of the City Treasurer, pay the required fees and submit photocopy of Official Receipt to Office of the City Engineer | Receives photocopy of OR and notify client for the date of release | 5 minutes |
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I |
4. On scheduled date, proceed to the Office of the City Engineer and receive the approved building permit | Releases the approved building permit | 10 minutes |
| SHERYLL H. LAGCO Building Inspector
MARIA SALOME D. JOLO Engineer I |
Office of the City Environment and Natural Resources Officer
AVAILMENT OF INPECTION / INVESTIGATION IN RESPONSE TO ENVIRONMENTAL RELATED COMPLAINTS
ABOUT THE SERVICE:
For environment related complaints involving waste management and nuisance against private persons or establishments filed before CENRO, these are immediately acted upon by conducting inspection/investigation to determine the veracity of complaints and call the attention of respondents to address the source of complaints.
CLIENT GROUPS: General public
REQUIREMENTS: Letter of complaint
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 Minutes (conduct of actual inspection/investigation and Technical Conference is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Proceed to the Office of the City Environment and Natural Resources Officer and submit letter of request clearly stating the complaint, respondent and other information. Wait for the result of the evaluation of complaint. | Receives the letter and forward to CENR Officer Evaluate the complaint whether or not the complaint fall within the jurisdiction of the office as per RA 8806 and RA 7160 If yes, endorse letter to technical personnel with instructions to conduct inspection/investigation. Informs the complainant about the schedule of investigation/inspection. If no, letter is endorsed to appropriate agency or office for action or send a reply letter informing the client/s that the complaint is not within the scope of CENRO function. | 5 minutes 20 minutes | None | DAVE E. ARMERO FRANZ LUIGI H. LUGENA RONANDO F. GERONA JR. |
2. Be present during the conduct of investigation/ inspection and provide additional information | Conducts inspection/investigation and prepares report. If the complaint is verified and has basis, prepares letter of directive to respondent/s to address the source of the complaint and furnishing the complainant of the copy of the letter and/or invite them to a Technical Conference (TC) together with the complainant. If the complaint found to have no basis, sends a letter to complainant about the findings of the inspection/investigation and the reasons why CENRO can’t act on the complaint, furnishing the same to the respondent/s. | DAVE E. ARMERO Environmental Mngt. Specialist II FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist | ||
3. Attend the Technical Conference (TC) along with respondents | Presides the TC leading to the resolution of the case. Respondent/s will be required to make necessary commitments to address the source of complaint. |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
AVAILMENT OF LOCAL GOVERNMENT UNIT CERTIFICATION INTERPOSING NO OBJECTION TO PROJECTS IN RELATION TO APPLICATION FOR ENVIRONMENTAL COMPLIANCE CERTIFICATE (ECC) AND OTHER PERMITTING REQUIREMENTS
ABOUT THE SERVICE:
LGU Certification Interposing No Objection to Projects is required in the process of securing for Environmental Compliance Certificate (ECC) and other permits being required by other agencies.
CLIENT GROUPS: General public
REQUIREMENTS:
- Letter of Application addressed to the City Mayor
- Initial Environmental Examination (IEE) Checklist/IEE Report/Expanded Environmental Impact Statement (EIS)together with bio-data of the preparer and accountability statement of both the proponent and the preparer
- Pictures of Site/Area with caption
- Zoning/Locational Clearance
- Vicinity and/or Locational Map
- Certified Photocopy of the Project Area’s Transfer Certificate of Title (TCT)/ Original Certificate of Title (OCT)/ tax Declaration
- Survey Plan of the Project Area signed by the Geodetic Engineer
- Plans and details of Project installations/structures
- Certification from Department of Agrarian Reform (DAR), if area is agricultural land
- Endorsement from concerned barangay/s
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 35 Minutes (conduct of actual inspection and queuing time is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the Office of the City Environment and Natural Resources Officer and get the checklist of requirements. | Briefs the client/s on the service and provide checklist of requirements
| 5 minutes
| P 1,000.00 (updated provision of revenue code)
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
2. Submit application together with the requirements. | Check the submitted requirements:
a. If complete, receives the application and schedules the date of inspection in coordination with CENR Officer
b. If incomplete, returns the application to the client/s for completion | 10 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer |
3. Accompany the CENRO team during the inspection and provide additional information | Conducts site inspection, prepares report and endorse:
a. If the project poses no immediate and grave danger to the public, prepares and submits Certification to the City Mayor’s Office for signing
b. If the project poses immediate and grave danger to the public, prepare letter denying the request for certification. |
|
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer
|
4. Return to the Office of the CENRO after 3 days from date of inspection to follow up the request
Proceed to the Office of the City Treasurer and pay the required fees. | If the certification is signed, issues order of payment.
If the request is denied, releases the letter denying the request for certification. | 5 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
|
5. Present OR at the Office of CENRO and receive the certification
| Checks the OR, instructs the client/s to sign the logbook and releases the certification | 15 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
AVAILMENT OF LOCAL GOVERNMENT UNIT CERTIFICATION INTERPOSING NO OBJECTION TO PROPOSED TREE CUTTING
ABOUT THE SERVICE:
Tree cutting is a strictly regulated activity. Since the City LGU is one of the primary government agencies in charge with the protection of the environment, all proposed tree cutting activities within the City are required to secure LGU Certification Interposing No Objection prior to proceeding with the activity. Said document is also a prerequisite to DENR tree cutting permit.
CLIENT GROUPS: General public
REQUIREMENTS:
- Letter of Application addressed to the City Mayor or the City ENR Officer
- Certified Photocopy of the tree location’s Transfer Certificate Title (TCT) / Original Certificate of Title (OCT)/ tax Declaration (TD)
- Certification Interposing No Objection from concerned barangay
- Picture of subject tree/s
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 35 Minutes (conduct of actual inspection and queuing time is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the Office of the City Environment and Natural Resources Officer and get the checklist of requirements. | Briefs the client/s on the service and provide checklist of requirements
| 5 minutes
| P 200.00 per tree (of Section 1a, Article A, Chapter III of amended Tax Code of 2011)
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
2. Submit application together with the requirements. | Check the submitted requirements:
a. If complete, receives the application forward to CENR Officer to confirm the schedule of inspection. Staff informs the client/s.
b. If incomplete, returns the application to the client/s for completion | 10 minutes | DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
| |
3. Accompany the CENRO team during the inspection* and provide additional information | Conducts site inspection, prepares report and draft certificate for indorsement for city mayor’s signature.
a. If the request is meritorious, prepares and submits certification to the Office of the City Mayor for signing
b. If the request is not meritorious, prepares letter denying the request for certification. |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer
| |
4. Return to the Office of the CENRO after 3 days from date of inspection to follow up the request.
Proceed to the Office of the City Treasurer and pay the required fees. | If the certification is signed, issues order of payment.
If the request is denied, releases the letter denying the request for certification. | 5 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
5. Present OR at the Office of CENRO and receive the certification
| Checks the OR, instructs the client/s to sign the logbook and releases the certification | 15 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
*Inspection is conducted to determine the number and species of trees to be cut, its dimension and other related information. Request is meritorious if the tree subject to cutting poses hazards to human life and property, planted within the applicant’s lot or to be utilized for lawful purpose
AVAILMENT OF CITY ENRO CERTIFICATE FOR BUSINESS ESTABLISHMENTS
ABOUT THE SERVICE:
City ENRO Certification is one of the requirements for securing Business Permit. It attests that the concerned establishment undergoes orientation on Ecological Solid Waste Management and is complaint with the minimum requirements of City SWM Ordinance (City Ordinance No. 007, Series of 2005) and RA 9003.
CLIENT GROUPS: Business Owners
REQUIREMENTS:
- Photocopy of Department of Trade & Industry (DTI) Registration/ Securities and Exchange Commission (SEC) Registration
- Pictures of the establishment’s separate garbage bins for biodegradable and non-biodegradable wastes with appropriate label
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 Minutes (conduct of actual inspection and queuing time is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Go to the Office of the City Environment and Natural Resources Officer and get the checklist of requirements. | Briefs the client/s on the service and provide checklist of requirements
| 5 minutes
| P 150.00
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
2. Submit application together with the requirements.
Proceed to the Office of the City Treasurer and pay the required fees.
| Check the submitted requirements:
a. If complete, certification will be prepared and submitted to the CENR officer for signing
b. If incomplete, documents will be returned to client for completion. | 5 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer |
3. Receive the certification
| Instructs the client/s to sign the logbook and releases the certification. | 10 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
AVAILMENT OF TRAINING/TRAINERS/RESOURCE SPEAKERS
ABOUT THE SERVICE:
City ENRO conducts lectures and trainings in schools and barangays to help increase local awareness on environmental issues and programs. A typical lecture is delivered within an hour but may extend depending on the scope of the topic. Lectures usually cover relevant issues in solid waste management, reforestation, environmental management, related laws and programs.
CLIENT GROUPS: Schools, Business owners, Office and professional groups
REQUIREMENTS: Letter of request
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 15 Minutes (conduct of actual lecture/training is not included)
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Submit letter of request to CENRO indicating the topic of the lecture, venue, time and date of the activity.
Wait for the confirmation. | Receives the letter along with contact details of the client/s. Forwards the letter request to the CENR Officer for confirmation.
a. If confirmed, assigns personnel to conduct the lecture. Informs the client/s.
b. If not confirmed, immediately informs the client/s. |
10 minutes | None | DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer
|
2. Assist CENRO Personnel during the conduct of training/lecture | Conducts the lecture/training on scheduled date.
|
|
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist |
AVAILMENT OF TREE SEEDLINGS
ABOUT THE SERVICE:
As part of reforestation program, City LGU provides forest and fruit-bearing tree seedlings to interested private individuals and groups in support to their own tree planting activities. This complements LGU – initiated tree planting activities and programs to increase forest cover and rehabilitate denuded areas.
CLIENT GROUPS: General public
REQUIREMENTS: Letter request
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 Minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CENR Officer | Transaction Time | Total Fees/ Charges | Responsible Person | ||
1. Submit letter request to the Office of City Environment and Natural Resources Officer indicating the tree species, quantity, location of planting site and contact details of requesting party.
Wait for the response. | Receives the letter.
a. If approved, endorses letter to nursery personnel with instruction to provide seedlings.
b. If not approved, staff immediately informs the client/s. | 10 minutes
| None | FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist
RONANDO F. GERONA JR. CGDH I/ CENR Officer | ||
2. Proceed to City Forestry Nursery to receive the seedlings | Instructs client/s to proceed to nursery and to submit his/her request letter with instruction to provide requested seedlings.
| 20 minutes |
| DAVE E. ARMERO Environmental Mngt. Specialist II
FRANZ LUIGI H. LUGENA Senior Environmental Mngt. Specialist | ||
Office of the City Health Officer
AVAILMENT OF FREE MEDICINES
AVAILMENT OF FREE MEDICINES
ABOUT THE SERVICE:
The City Health Office dispenses basic medicines for indigent constituents. Medicines on stock bear generic names, in compliance with the provisions of the Generics Act.
CLIENT GROUPS:
Indigent constituents of Sorsogon City
REQUIREMENTS:
- Original copy of Certificate of Indigency
- Prescription (original copy)
SERVICE SCHEDULES: Mondays to Fridays, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 5 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Present original copy of prescription and certificate of indigency | Checks if the prescription is proper and requested medicine is available. If requested medicine is not available, refers patient to the City Pharmacy/CSWDO | 1 minute | None | AIMEE D. TENERIFE Pharmacist I
MARIA ELAINE T. NATO Pharmacist III
|
2. Receive instructions as to the proper dosage and duration of medication | Writes down instructions on taking medicines; gives verbal instructions as well | 3 minutes |
| AIMEE D. TENERIFE Pharmacist II
MARIA ELAINE T. NATO Pharmacist III |
3. Sign the patient’s logbook as proof that you received the medicines | Dispenses medicine. Takes patient information and requests patient to sign the logbook. Keeps original copy of the prescription. | 1 minute |
| AIMEE D. TENERIFE Pharmacist II
MARIA ELAINE T. NATO Pharmacist III
|
AVAILMENT OF MEDICAL CERTIFICATE (FOR ENROLLMENT/OJT)
ABOUT THE SERVICE:
A medical certificate signed by a government physician is among the requirements for enrolment or for on-the-job training of students.
CLIENT GROUPS: Students
REQUIREMENTS: Laboratory and other requirements as per assessment
SERVICE SCHEDULES: Mondays to Fridays, 8:00 am to 5:00 PM
TOTAL PROCESSING TIME: 13 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Accomplish the request form | Issues request form | 1 minute | P 100.00 as per revenue code of 2024 | Clerk/Nurse on duty |
2. Undergo initial assessment (BP, vital signs, etc.) | Conducts initial assessment (BP, vital signs, etc.) | 5 minutes | Nurse on duty | |
3. Undergo physical examination | Conducts physical examination on client; determines fitness of client | 5 minutes | City Health Officer/District Health Officer | |
4. Secure Order of Payment, proceed to the City Treasurer’s Office, pay the required fees and present Official Receipt to the Office of the City Health Officer | Issues medical certificate form, records official receipt | 1 minute | Clerk/Nurse on duty | |
Sign duplicate copy of medical certificate form | Receives duplicate copy of the medical certificate form | 1 minute |
| Clerk/Nurse on Duty |
PPROCESSING OF DEATH CERTIFICATES (UNATTENDED DEATHS)
ABOUT THE SERVICE:
The signature of the City Health Officer/District Health Officers is required in processing death certificates. In the case of unattended deaths, it is the CHO/DHO who will determine the cause of death of the deceased
CLIENT GROUPS: Relative/s of deceased
REQUIREMENTS: Death certificate prepared by the Civil Registrar’s Office
*If the deceased will be interred in a cemetery outside Sorsogon Province, secure Transfer of Cadaver from the PHO
SERVICE SCHEDULES: Mondays to Fridays, 8:00 Am to 5:00 PM
TOTAL PROCESSING TIME: 13 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Present four (4) copies of death certificate to the CHO staff | Receives death certificate | 1 minute | P100.00 (for transfer of cadaver permit, if applicable) (as per Revenue Code of 2024)
| Clerk/Nurse on duty |
2. Supply the necessary information to the physician | Determines cause of death based on information provided by the relative/s | 5 minutes | City Health Officer/District Health Officer | |
| Records death certificate, get one copy for file | 3 minutes | Clerk/Nurse on duty | |
(If the deceased will be interred in a cemetery outside Sorsogon City but within Sorsogon Province)* secure an order of payment and pay Transfer of Cadaver Fee at the Treasurer’s Office | Issue’s order of payment, prepares Transfer of Cadaver Permit | 3 minutes | Clerk/Nurse on Duty | |
3. Receives death certificate and transfer of cadaver permit (if applicable) | Releases death certificate and transfer of cadaver permit (if applicable) | 1 minute | Clerk/Nurse on Duty |
PROCESSING OF DEATH CERTIFICATE (HOSPITAL DEATHS)
ABOUT THE SERVICE:
The signature of the City Health Officer/District Health Officers is required in processing death certificates if the death occurred in Sorsogon City
CLIENT GROUPS: Relative/s of deceased
REQUIREMENTS
Death certificate prepared by the hospital where the death occurred
*If the deceased will be interred in a cemetery outside Sorsogon Province, secure Transfer of Cadaver from the PHO
SERVICE SCHEDULES: Mondays to Fridays, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person | ||
1. Present three (3) copies of death certificate to the CHO staff | Receives death certificate | 1 minute | P100.00 (for transfer of cadaver permit, if applicable)
| Clerk/Nurse on duty | ||
2. Wait for the City Health Officer / District Health Officer/ authorized CHO staff to review and sign the death certificate | Reviews and signs death certificate | 3 minutes | ROLANDO E. DEALCA, MD City Health Officer I
Physician on Duty | |||
| Records death certificate, gets one copy for file | 2 minutes | Clerk/Nurse on Duty | |||
(If the deceased will be interred in a cemetery outside Sorsogon City but within Sorsogon Province)* secure an order of payment and pay Transfer of Cadaver Fee at the Office of the City Treasurer | Issues order of payment, prepares Transfer of Cadaver Permit | 3 minutes | Clerk/Nurse on Duty | |||
3. Receives death certificate and transfer of cadaver permit (if applicable) | Releases death certificate and transfer of cadaver permit | 1 minute | Clerk/Nurse on Duty | |||
AVAILMENT OF MEDICAL CERTIFICATE (FOR ENROLLMENT/OJT)
ABOUT THE SERVICE:
A medical certificate signed by a government physician is among the requirements for enrolment or for on-the-job training of students.
CLIENT GROUPS: Students
REQUIREMENTS: Laboratory and other requirements as per assessment
SERVICE SCHEDULES: Mondays to Fridays, 8:00 am to 5:00 PM
TOTAL PROCESSING TIME: 13 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Accomplish the request form | Issues request form | 1 minute | P 100.00 as per revenue code of 2024 | Clerk/Nurse on duty |
2. Undergo initial assessment (BP, vital signs, etc.) | Conducts initial assessment (BP, vital signs, etc.) | 5 minutes | Nurse on duty | |
3. Undergo physical examination | Conducts physical examination on client; determines fitness of client | 5 minutes | City Health Officer/District Health Officer | |
4. Secure Order of Payment, proceed to the City Treasurer’s Office, pay the required fees and present Official Receipt to the Office of the City Health Officer | Issues medical certificate form, records official receipt | 1 minute | Clerk/Nurse on duty | |
Sign duplicate copy of medical certificate form | Receives duplicate copy of the medical certificate form | 1 minute |
| Clerk/Nurse on Duty |
PPROCESSING OF DEATH CERTIFICATES (UNATTENDED DEATHS)
ABOUT THE SERVICE:
The signature of the City Health Officer/District Health Officers is required in processing death certificates. In the case of unattended deaths, it is the CHO/DHO who will determine the cause of death of the deceased
CLIENT GROUPS: Relative/s of deceased
REQUIREMENTS: Death certificate prepared by the Civil Registrar’s Office
*If the deceased will be interred in a cemetery outside Sorsogon Province, secure Transfer of Cadaver from the PHO
SERVICE SCHEDULES: Mondays to Fridays, 8:00 Am to 5:00 PM
TOTAL PROCESSING TIME: 13 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Present four (4) copies of death certificate to the CHO staff | Receives death certificate | 1 minute | P100.00 (for transfer of cadaver permit, if applicable) (as per Revenue Code of 2024)
| Clerk/Nurse on duty |
2. Supply the necessary information to the physician | Determines cause of death based on information provided by the relative/s | 5 minutes | City Health Officer/District Health Officer | |
| Records death certificate, get one copy for file | 3 minutes | Clerk/Nurse on duty | |
(If the deceased will be interred in a cemetery outside Sorsogon City but within Sorsogon Province)* secure an order of payment and pay Transfer of Cadaver Fee at the Treasurer’s Office | Issue’s order of payment, prepares Transfer of Cadaver Permit | 3 minutes | Clerk/Nurse on Duty | |
3. Receives death certificate and transfer of cadaver permit (if applicable) | Releases death certificate and transfer of cadaver permit (if applicable) | 1 minute | Clerk/Nurse on Duty |
PROCESSING OF DEATH CERTIFICATE (HOSPITAL DEATHS)
ABOUT THE SERVICE:
The signature of the City Health Officer/District Health Officers is required in processing death certificates if the death occurred in Sorsogon City
CLIENT GROUPS: Relative/s of deceased
REQUIREMENTS
Death certificate prepared by the hospital where the death occurred
*If the deceased will be interred in a cemetery outside Sorsogon Province, secure Transfer of Cadaver from the PHO
SERVICE SCHEDULES: Mondays to Fridays, 8:00 AM to 5:00 PM 7
TOTAL PROCESSING TIME: 10 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person | ||
1. Present three (3) copies of death certificate to the CHO staff | Receives death certificate | 1 minute | P100.00 (for transfer of cadaver permit, if applicable)
| Clerk/Nurse on duty | ||
2. Wait for the City Health Officer / District Health Officer/ authorized CHO staff to review and sign the death certificate | Reviews and signs death certificate | 3 minutes | ROLANDO E. DEALCA, MD City Health Officer I
Physician on Duty | |||
| Records death certificate, gets one copy for file | 2 minutes | Clerk/Nurse on Duty | |||
(If the deceased will be interred in a cemetery outside Sorsogon City but within Sorsogon Province)* secure an order of payment and pay Transfer of Cadaver Fee at the Office of the City Treasurer | Issues order of payment, prepares Transfer of Cadaver Permit | 3 minutes | Clerk/Nurse on Duty | |||
3. Receives death certificate and transfer of cadaver permit (if applicable) | Releases death certificate and transfer of cadaver permit | 1 minute | Clerk/Nurse on Duty | |||
AVAILMENT OF THE SERVICES OF THE CITY AMBULANCE
ABOUT THE SERVICE:
The City Health Office makes its vehicles available for hospital transfers from Sorsogon City to any point outside the City
CLIENT GROUPS: General public
REQUIREMENTS:
- Duly filled out ambulance request form
- Referral/Clinical Abstract/Discharge Summary
- Risk Stratification
SERVICE SCHEDULES: Monday to Friday
TOTAL PROCESSING TIME: 5 minutes
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CHO | Transaction Time | Total Fees/ Charges | Responsible Person |
1. Fill out ambulance request form | Issues ambulance request form, orients requesting party on policies of availing of the services | 2 minutes | · Within Sorsogon City P 300.00
· Sorsogon City to Sorsogon P 700.00
· Legazpi City P 1,500.00
· Naga City P 2,500.00
· Metro Manila P 10,000.00
· Beyond Metro Manila P 15,000.00
*If gasoline is not available particularly during weekends and outside of office hours, ambulance fee is waived and patient pays the corresponding amount for gasoline
| Clerk/Nurse on duty |
2. Secure order of payment and pay the necessary fees at the Office of the City Treasurer | Issues order of payment | 1 minute | Clerk/Nurse on Duty | |
3. Wait for the office staff to contact driver on duty; provide contact number to driver | Contacts driver, provides requesting party’s contact number | 1 minute | Clerk/Nurse on duty | |
4. Make the necessary arrangements with the driver | Coordinates with requesting party as to time of departure/ place of origin of patient | 1 minute | Driver on Duty |