ABOUT THE SERVICE:
Any unforeseen or sudden occurrence, especially danger, demanding immediate action by the Sorsogon City Emergency Response Team
CLIENT GROUPS: The public within the City of Sorsogon
REQUIREMENTS:
SERVICE SCHEDULES: 24/7
TOTAL PROCESSING TIME: 5 minutes queuing and travel time not included)
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Responsible Person |
1. Client reports the incident | Receives the incident report, name of caller/informant, contact number and few details surrounding the incident/emergency | 1 minute | Radio Operator / Personnel on Duty |
| Forward the report to Operation & Warning Division or other concerned agencies. | 1-2 minutes | Radio Operator / Personnel on Duty |
| Dispatch of Response Team/s | 1-2 minutes | Team Leader |
ABOUT THE SERVICE:
Are those pre-disaster activities or trainings that will strengthen the capacity and ability of people, organizations and systems, using available skills and resources, to manage adverse conditions, risk or disasters
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS:
- Duly signed Letter Request address to City Mayor, Attention: City DRRM Officer
- Must contain the type of training/Seminar/Activity, number of participants, details of requesting Office (Cellphone Numbers, Address etc.) Venue of the training and, Date & Time.
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Responsible Person |
1. Submit a Letter Request | Receive, record and forward the Letter Request to Concerned Person / Division / Unit | 2 minutes | Officer of the Day |
| Evaluate the Letter Request and determine the appropriateness of the Training, Seminar, Topic being requested and inform the Requesting Party of the Status of the request | 8 minutes | DRRM Officer |
ABOUT THE SERVICE:
Hazard Maps are those maps that highlight areas affected by or are vulnerable to a particular hazard. They are typically created for natural hazards such as earthquakes, volcanoes, landslides, flooding and tsunamis. Hazard maps are essential data useful in determining the level of risks in a certain area and are helpful to the community to be a fully aware of the dangers or threats brought by natural disasters or calamities.
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS: Accomplished request form
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Responsible Person |
1. Submit accomplished form | Receive accomplished request form and forward to the concerned Person / Division / Unit | 2 minutes | Officer of the Day |
| Evaluate the Letter Request and determine the appropriateness of the maps, materials and data being requested | 3 minutes | Division/Unit Concerned |
ABOUT THE SERVICE:
An ocular inspection can be conducted to determine the level of risk and identify the presence of hazards in a particular area being subjected for developments and constructions both in public and in private projects or undertakings
A Certificate will be issued after inspection and upon cross-checking with the multi-hazard database.
CLIENT GROUPS:
- Government agencies
- Private sectors
- Schools
- Students
REQUIREMENTS:
- Duly signed Letter Request address to the City Mayor, Attention: City DRRM Officer (stating the purpose and the details of requesting Office (Cellphone Numbers, Address, etc.)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 10 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
Steps Involved | Action of the CDRRMO | Transaction Time | Responsible Person |
1. Submit Letter Request | Receive letter request and forward it to Planning Division | 2 minutes | Officer of the Day |
| Evaluate the letter request, interview the requesting party (if necessary) and schedule the conduct of inspection | 8 minutes | Planning Division |