8.1. AVAILMENT OF A SOCIAL CASE STUDY REPORT
ABOUT THE SERVICES:
Social Case Study Reports are required by charitable institutions, government hospitals and non-government organizations that provide services to indigent clients and patients.
CLIENT GROUPS:
Indigent clients/patients
REQUIREMENTS:
- Medical Certificate or Medical Abstract
- Certificate of Indigency from the barangay
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:
- If Home Visit is necessary – 26 minutes (queuing & travel time not included)
- If Home Visit is not necessary – 43 minutes
TOTAL FEES/CHARGES: None
PROCESSING OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name & the purpose of the visit in the client’s logbook & take note of the schedule of interview | Instructs client to fill-up the logbook.
Advises schedule of the interview. |
3 minutes | Social Welfare Aide |
| 2. Submit to an interview & provide the necessary and pertinent information. | Conducts interview and determines if the case requires a home visit for further validation. | 15 minutes |
Social Welfare Officer I, II, III, IV CSWD Dept. Head |
| If home visit is not necessary, wait for the preparation of the social case study report.
Secure a copy of the case study for presentation to the agency concerned. If home visit is necessary, provide a sketch of the location of your house and take note of the schedule. |
If home visit is not necessary, prepares the Case Study Report.
Provides the client a copy. Schedules the home visit with the client. Extend the necessary assistance during the home visit and check client’s status and to further determine condition. Advises the client of the schedule of release of the Social Case Study Report. |
25 minutes 3 minutes |
|
| 3. Go to the CSWDO on the schedule date of release to secure social case study report. Sign in the logbook. | Releases case study. | 5 minutes |
8.2. AVAILMENT OF COUNSELING SERVICES
ABOUT THE SERVICES:
Counseling is one of the basic services catered by CSWDO. A helping relationship between the Social Worker and the client with an end means of restoring clients social functioning.
CLIENT GROUPS:
Walk-in clients/referrals
REQUIREMENTS: None
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:
- If Home Visit is necessary – 2 hours and 30 minutes (travel time not included)
- If Home Visit is not necessary – 40 minutes TOTAL FEES/CHARGES:
None
PROCESSING OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and purpose of the visit on the client’s logbook | Instructs client to fill-up the logbook | 2 minutes | Social Welfare Aide |
| 2. Submit to an interview & disclosed the concern | Conducts interview and determines if the case requires further intervention or referral to other experts related to the concern | 30 minutes | Social Welfare Officer I, II, III, IV
CSWD Dept. Head |
| 3. If home visit is not necessary, wait for further instruction
If home visit is necessary, provide a sketch of the location of your house and take note of the schedule. |
If home visit is not necessary, a clear plan for the concern is established and recorded for follow-up next counseling session
Schedules the home visit with the client. Extends the necessary assistance during the home visit and check client’s status and to further determine condition. Discussed matters to the family if necessary, concerning clients concern |
10 minutes 3 minutes 2 hours |
8.3. AVAILMENT OF CHILD/MINOR RESCUE SERVICES
ABOUT THE SERVICE:
Provide assistance to clients requesting for minor/child rescue due to maltreatment or threat caused by his/her present custodian.
CLIENT GROUPS: Walk-in clients
REQUIREMENTS: Birth certificate of the minor
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 20 minutes (queuing & travel time not included)
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and purpose of the visit on the client’s logbook. | Instructs the client to fill-up the logbook. | 2 minutes | Social Welfare Assistant |
| 2. Submit to an interview & express the concern to the staff. | Review the documents presented as to the minority of the subject. Conducts initial interview.
Instructs the client to put on to the record his/her concern to the CPS WCPD. |
15 minutes | Social Welfare Officer I, II, III, IV
CSWD Dept. Head |
| 3. Accompany the rescue team together with the PNP – WCPD to the area where the minor/child is located. | Propose a strategic plan to the rescue team for the smooth retrieval of the minor.
If the child is in danger, immediately conduct a rescue operation; Initially explain to the involved person/s the purpose of the retrieval/rescue of minor. Mediate on the discussion together with the WCPD in-charge until the involved person/s understand the retrieval of the minor Accompany the client and minor to CPS WCPD to record on what transpired after the rescue If not rescued, refer the client to the prosecution/PAO for appropriate legal action If the child is not in danger, call the attention of where the child is in custody. Conduct case conference. |
3 minutes |
8.4. AVAILMENT OF CHILDREN-IN-CONFLICT WITH THE LAW (CICL) SERVICES
ABOUT THE SERVICE:
Under the CSWDO Children’s Welfare Program is the provision of service to the Children-in-conflict with the Law commonly known as Juvenile Delinquents who are minors accused of a crime but due to their minority their sentence is suspended. Usually referred at Regional Rehabilitation Center for Youth, for rehabilitation purpose (on going trial or suspended sentence), intervention program for 15 years old and below and diversion program for 15 years old above with crime committed below six years penalty.
CLIENT GROUPS: Children-in-conflict with the Law
REQUIREMENTS:
- PSA authenticated birth certificate/baptismal certificate of the child
- Police records
- School Records
- Legal Documents
- Resolution from the Office of the Prosecution
- Court Orders
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: Based on assessment
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name & purpose of the visit on the client’s logbook | Instructs the client to fill-up the logbook | 2 minutes | Social Welfare Aide |
| 2. Submit the pertinent documents in relation to the case; for interview | Review/verifies the documents presented – NSO Birth Certificate of the minor; Police records, School Records, Legal Documents
Conducts interview to the minor and to the accompanying relative/s Below 15 years of age intervention 15 years and above Conducts assessment using the tool for assessment of discernment. Minor commits crime below six years of penalty conduct diversion program. Client above six years of penalty. Submit the assessment of discernment to requesting office (either PNP or City Prosecution Office) Gather information from the client base from the Tool for Assessment for Discernment. Conducts assessment/action/ intervention/ case management and facilitate the preparation of treatment plan. a. Community based b. Residential facility |
2 hours As per assessment/ based on the treatment plan |
Social Welfare Officer IV Social Welfare Officer II, III, IV CSWD Dept. Head |
8.5. AVAILMENT OF ALTERNATIVE PARENTAL CARE SERVICES
ABOUT THE SERVICE:
Adoption is a socio-legal process of giving a permanent Filipino family to a Filipino child whose parents have voluntarily relinquished parental authority over the child. As stated in R.A 9523 declaring the child legally available for adoption.
CLIENT GROUPS: Walk-in clients who wanted to adopt a child/surrender a child/foundling
REQUIREMENTS:
For Prospective Adoptive Applicants (PAP’s)
- Birth Certificate (if single) & Marriage Contract (if married) of the adoptive parent/s
For Foundling
- Barangay Blotter of the child’s case
For Relative Adoption
- Birth Certificate of the child
- Proof of Evidence establishing the adoptee and adoptee family (if there is)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: Based on assessment
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and the purpose of the visit on the client’s logbook. | Instructs client to fill-up the logbook. | 10 minutes | Social Welfare Assistant |
| 2. Give all the necessary data and cooperate during the interview. | Conducts the interview. | 15 minutes |
Social Welfare Officer II, III, IV CSWD Dept. Head |
| 3. Extend the necessary assistance. | Visits the residence to check status and to further determine needs.
To surrender the child/foundling Conduct thorough counseling sessions if needed Provide/secure the needed documents of the surrendering. Process the CDCLAA. Documents needed: Social Case Study Report Proof of efforts to locate parents or any known relatives Birth Certificate Psychological Evaluation (For surrendered child 3 years old and above) Relative adoption/Domestic adoption Refer to Family Court Prepare family and child study report once the court issued a request c. Inter-country adoption Refer the child to DSWD/CAB Foster care/kinship care Refer to DSWD FOV |
For declaring the child legally available for adoption – 3 months Referrals – 30 minutes |
8.6. AVAILMENT OF CHILDREN IN NEED OF SPECIAL PROTECTION (CNSP) / CHILDREN AT RISK (CAR) SERVICES
ABOUT THE SERVICE:
Services on CNSP are intended to all persons below 18 years of age, or 18 years old and over but are unable to take care of themselves because of physical or mental disability condition; who are vulnerable to or are victims of abuse, neglect, exploitation, cruelty, discrimination and violence (armed conflict, domestic violence and other analogies conditions, prejudicial to their development.
CLIENT GROUPS:
CNSP/CAR
REQUIREMENTS:
- Birth & medical certificate/abstract of the child
SERVICE SCHEDULES: Monday to Friday 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and the purpose of the visit on the client’s logbook. | Instructs client to fill-up the logbook.
Advises schedule of interview. |
10 minutes | Social Welfare Assistant |
| 2. Give all the necessary data and cooperate during the interview. | Conducts the interview. | 15 minutes |
Social Welfare Officer I, II, III, IV CSWD Dept. Head |
| 3. Extend the necessary assistance during the home visit. | Visits the residence to check status and to further determine needs.
Advises the client of the requirements needed based on the assessment conducted by the social worker. |
||
| 4. Submit the requirements required based on the assessment conducted. Take note of the release of the document required for the provision of documents/ assistance. | Prepares referrals or submit said documents to DSWD FOV for necessary processing/Provide intervention to client. |
Based on assessment |
8.7. AVAILMENT OF SERVICES FOR PERSONS WITH DISABILITIES (PWDS)
ABOUT THE SERVICE:
Among the mandates of the CSWDO is to provide the visually impaired, the hearing impaired and the physically handicapped with devises that will enable them to perform tasks and chores with minimum or no assistance. And provide the benefits based on RA 7277 by providing PWD ID and Booklet.
CLIENT GROUPS:
Person with Disabilities (PWDs)
REQUIREMENTS:
- For Issuance of PWD ID and Booklets
- Filled up DOH Philippine Registry Form for PWD Version 3.0
- Updated Original or Photocopied Medical Certificate
- Picture (1×1) – 1 pc.
- For provision of Physical Restoration Assistance
- Certification from the doctor or attending physician indicating the need for assistive gadgets
SERVICES SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:
- PWD ID and Booklets – 21 minutes
- Physical Restoration Assistance – 3 hours and 20 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| Issuance of PWD ID and Booklets | |||
| 1. Write the name & the purpose of the visit on the client’s logbook. | Instructs client to fill-in the logbook. | 3 minutes | Social Welfare Aide |
| 2. Fill out the PWD Registration Form then submit it to the CSWDO personnel. | Assists Client in answering the form. | 10 minutes |
CSWD Dept. Head OPDA Secretariat |
| 3. Wait as the CSWDO personnel prepare the ID and Booklets. | Prepares the Booklets and ID. | 5 minutes | |
| 4. Claim the ID and Booklets. Sign the logbook. | Claim the Booklets and ID. Records release. | 3 minutes | |
| Provision of Physical Restoration Assistance | |||
| 1. Write the name and purpose of the visit on the client’s logbook. | Instructs client to fill-in the logbook
Advises schedule of the interview. |
5 minutes | Social Welfare Aide |
| 2. Extend the necessary assistance during the home visit.
Take note of the schedule of release of the documents required for the provision of the gadget or device needed. |
Visits the residence to check status and to further determine needs.
Advises the client of the schedule of release of the documents required for the provision of the gadget or device needed. |
Social Welfare Officer IV
CSWD Dept. Head OPDA Secretariat |
|
| 3. Go back to CSWDO on the scheduled date. Signing the documents and receive the physical restoration assistance. | Releases the physical restoration assistance. Records release. | minutes | |
| 4. Extend the necessary information during visits. | Conducts constant follow-ups and home visits to monitor status. | Social Welfare Officer IV
CSWD Dept. Head |
|
8.8. AVAILMENT OF AID TO INDIVIDUAL IN CRISIS SITUATION (AICS) SERVICES
ABOUT THE SERVICE:
It is a safety net to support the recovery of individuals and families from unexpected crisis such as illness or death of a family member, natural and man-made calamities, and other crisis situation. AICS covers the provision of medical, burial, food and non-food assistance to individuals and families in crisis or difficult situation to enable them to meet their requirements for immediate needs. The assistance may be in the form of outright cash and/or referral letters.
CLIENT GROUPS: In crisis individual/family
REQUIREMENTS:
- Medical Assistance:
- Photocopy of the patient’s Medical Prescription/Abstract
- Original Copy of Client’s Certificate of Indigency from their Barangay
- Burial Assistance:
- Original Copy of Client’s Certificate of Indigency from their Barangay
- Photocopy of the beneficiary’s Death Certificate
- Stranded Individual/family Assistance:
- Barangay Certification of Indigency
- Barangay Blotter Certification testifying that he/she is a stranded individual
- Police Blotter:
- Barangay Blotter
SERVICES SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and purpose of the visit on the client’s logbook. | Briefs client on the service and its requirements. | 3 minutes | Day Care Worker I
Day Care Worker II |
| 2. Submit to an interview. Give the necessary information and wait as the attending personnel accomplish the AICS form. | Conducts interview and accomplishes the AICS form. | 15 minutes | Available CSWD Staff |
| 3. Sign the AICS Form. | Process the request. | 2 minutes | CSWDO Staff |
| 4. Receive the necessary assistance. Offer referral or financial assistance. Sign documents and logbook. | Provides assistance:
4a. For medical burial, financial and transportation assistance: based on the assessment of the Social Worker 4b. For referrals: Prepares the necessary papers to be given to the individual/agencies concerned for funding and release of assistance |
10 minutes for releasing of assistance
20 minutes for the referral |
8.9. AVAILMENT OF DISASTER OPERATION SERVICES
ABOUT THE SERVICE:
The City Social Welfare and Development Office is at the forefront of relief assistance during natural or man-made calamities such as typhoons, fires and earthquakes. Among others, it distributes relief goods and provides housing materials to families whose houses have been destroyed by calamities.
It also provides financial assistance and referrals to concerned agencies.
CLIENT GROUPS: Victims of natural or man-made calamities
REQUIREMENTS:
- Relief Assistance
- Inside evacuation center – List of names of evacuees from the evacuation center in-charge
- For recovery assistance – List from the Punong Barangay the names of victims of calamity
- Recovery and Rehabilitation
- Emergency Shelter Assistance (ESA)
- Victim of Fire
- Blotter from the Barangay or from PNP
- Photos
- Certificate of Indigency
- Victims of Typhoons and other Natural calamities
- Barangay Certificate of Indigency
- Photos
- Core Shelter Assistance Program (CSAP)
- Victim of Fire
- Certificate from the barangay that he/she is a typhoon victim
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 30minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and purpose of the visit on the client’s logbook. | Briefs client on the service and its requirements. | 5 minutes | Social Welfare Assistant |
| 2. Submit to an interview. Inquire needed requirements for the assistance. | Conducts interview and present the required documents. |
15 minutes |
Social Welfare Assistant |
| 3. Provide the necessary documents and sign all the documents/ forms | Review documents submitted.
Ensure that the forms are legibly filled up and properly signed by the client. |
5 minutes |
Social Welfare Officer I, II, III, IV CSWD Dept. Head |
| 4. Receive the necessary assistance/ referral. Sign the client’s logbook. | Provides necessary assistance/For CSAP beneficiary, refer/transmit documents to DSWD FOV. | 5 minutes |
8.10. AVAILMENT OF SOLO PARENT IDENTIFICATION CARD
ABOUT THE SERVICE:
The City Social Welfare and Development Office (CSWDO) is the lead agency in the implementation of R. A. 8972 or “The Solo Parent Welfare Act” and are tasked to issue the Solo Parent ID.
Holders of a Solo Parent ID Card are entitled to programs and services offered by various government entities.
CLIENT GROUPS: Solo Parents
REQUIREMENTS:
- Barangay Certificate of Residency/Certification testifying that the party concerned is a solo parent in their barangay
- 2 copies 1×1 picture
- Income Tax Return or any document that will establish income level of solo parent like certificate of employment etc. (for employed applicant)
- Birth Certificate of the children below 18 years of age
- Death Certificate of Spouse – in case of widow/widower (if applicable)
- Declaration of nullity decreed by the court in case of annulment/separation (if applicable)
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 15 minutes (excluding home visits and validation)
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and purpose of the visit on the client’s logbook.
Take note of the details in the service briefing. |
Instructs client to fill-in the logbook.
Briefs client on the service and its requirements. |
5 minutes |
Social Welfare Aide |
| 2. Submit to an interview and provide a sketch of residence for home visit/monitoring. Take note of schedule of home visit. |
Conducts an interview and schedules a home visit with the client. |
5 minutes |
Social Welfare Aide/Social Welfare Officer III CSWD Dept. Head |
| 3. Extend the necessary assistance during home visit. Take note of the schedule of release of Solo Parent ID. | Conducts home visit to assess condition. Advises schedule of release of the Solo Parent ID (15 days after home visit and validation) | ||
| 4. Proceed to the CSWDO on the scheduled date of release and secure the Solo Parent Identification Card. Sign logbook. |
Releases Solo Parent ID. |
5 minutes |
Department Head |
8.11. AVAILMENT OF CERTIFICATE OF INDIGENCY
ABOUT THE SERVICE:
A certificate of indigency is required to avail of the services of charitable institutions, government offices and non-government organizations and institutions.
CLIENT GROUPS: Indigent Individuals/Families
REQUIREMENTS:
- Barangay Certification of Residency
- Certification from City Assessor’s Office that the party concerned does not own real property
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 15 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Write the name and the purpose of the visit on the client’s logbook. | Briefs client on the service and its requirements. | 2 minutes | Day Care Worker I, II |
| 2. Submit yourself to an interview. Cooperate and give all necessary information. | Conducts an interview. | 10 minutes |
Day Care Worker I, II Social Welfare Assistant |
| 3. Wait while the CSWDO staff prepares the Certificate of Indigency. | Prepares Certificate of Indigency. |
2 minutes |
|
| 4. Secure the Certificate of Indigency and sign logbook. Submit the same to the agency concerned. | Issues Certificate of Indigency. | 1 minute | Department Head |
8.12. AVAILMENT OF DAY CARE SERVICE PROGRAM
ABOUT THE SERVICE:
This program provides opportunities for the total development of the child through various early childhood care and development activities.
The City Social Welfare and Development Office supervise and monitor all day care centers in the barangays. The City currently has 98 centers.
CLIENT GROUPS: Parents of pre-school children 3-4.11 years old
REQUIREMENTS: Birth Certificate of pre-schooler
SERVICE SCHEDULES:
Monday to Friday
8:00 AM to 5:00 PM
TOTAL PROCESSING TIME: 25 minutes
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of the CSWDO | Transaction Time | Responsible Person |
| 1. Approach the day care worker in your locality to inquire on the requirements for enrolment. |
Briefs client on the service and its requirements. |
15 minutes |
Punong Barangay and/or Child Development Teacher |
| 2. Submit the requirements to the Day Care worker & take note of the schedule of classes. | Advices client of the schedule of classes. | 10 minutes | Child Development Teacher |
| 3. Ensure the attendance of the child on the scheduled date of classes.
Participate during supplemental feeding program. |
Child Development Teacher |
LIST OF DAY CARE WORKERS IN THE BARANGAY
Bacon District:
| Barangay | DCC | Name of Day Care Worker |
| Balete | Balete | Teresita D. Vicente |
| Calawan | Jenita D. Espeloa | |
| Balogo | Balogo | Abigail B. Saclausa |
| Bato | Bato | Myla D. Jubilo |
| Canarum | Salve N. Broñola | |
| Sta. Teresita | Rita D. Dreu | |
| Bogña | Bogña | Ma. Theresa D. Deladia |
| Bon-ot | Bon-ot | Thelma Y. Desalia |
| Buenavista | Buenavista | Simon a. Cruz |
| Cabarbuhan | Cabarbuhan | Gemma B. Talap |
| Caricaran | Caricaran | Damsel B. Dino |
| Danao | Gina D. Domer | |
| Del Rosario | Del Rosario | Ma. Rica D. Corral |
| Gatbo | Gatbo | Norissa L. Deniega |
| Jamislagan | Jamislagan | Rowena T. Domens |
| Osiao | Osiao I | Teresita D. Domo |
| Osiao II | Rissa D. Diolata | |
| Tiris | Gina D. Doctama | |
| Poblacion | Poblacion I | Ana Mae B. Moraleda |
| Poblacion II | Thelma d. Dioneda | |
| Rawis | Rawis | Marciana D. Diaz |
| Salvacion | Banao | Mercy E. Guyala |
| Salvacion | Nemia N. Dollesin | |
| San Isidro | San Isidro I | Veronica D. Domanico |
| San Isidro II | Milane D. Dollison | |
| San Jose | San Jose I | Marites G. Claveria |
| San Jose II | Precilla D. Dreu | |
| San Juan | San Juan I | Consuelo A. Balansay |
| San Juan II | Shirley D. Don | |
| San Pascual | San Pascual | Flocerfida M. Deterala |
| San Ramon | San Ramon | Liezel C. Dollesin |
| San Roque | Bancal | Mary Beth D. Balisbis |
| Gabao | Concepcion d. Teodoro | |
| San Roque | Linda D. Labitag | |
| San Vicente | San Vicente | Marilou O. Hubilla |
| Sawanga | Sawanga | Nida D. Bolaños |
| Sta. Cruz | Sta. Cruz | Maria D. Deri |
| Sta. Lucia | Sta. Lucia | Letecia D. Bico |
| Sto. Domingo | Sto. Domingo | Juana Zita D. Dio |
| Sto. Niño | Gayong | Rosally D. Escopete |
| Sto. Niño | Loida M. Dioneda | |
| Sugod | Sugod | Wendy Liberty E. Deladia |
As of December 2020
Sorsogon West District:
| Barangay | DCC | Name of Day Care Worker |
| Barayong | Barayong | Catherine Rocha |
| Basud | Basud | Ma. Ruth C. Lasala |
| Bitan-o | Bitan-o | Teresita J. Tan |
| Bucalbucalan | Bucalbucalan | Marilou G. Ladub |
| Buenavista | Buenavista | Ruby Ann J. Lazarte |
| Suhi | Ma. Rosy H. Janer | |
| Bulabog | Bulabog | Noemi B. Luares |
| Cambulaga | Cambulaga | Aniza G. Jardin |
| Capuy | Capuy | Laura N. Valladolid |
| Gimaloto | Gimaloto | Norma E. Jalamasco |
| Guinlajon | GK | Leonisa J. Alzaga |
| Campsite | Rhea J. Robino | |
| Guinlajon | Evelyn A. Lacdao | |
| Macabog | Macabog | Gereza D. Gonzales |
| Pamurayan | Pamurayan | Susan L. Arevalo |
| Pangpang | Pangpang I | Ma. Juliet C. Coronel |
| Pangpang II | Jessamin M. Milagrosa | |
| Panlayaan | Panlayaan | Ma. Janet A. Lasala |
| Peñafrancia | Peñafrancia | Rosalinda J. Hernandez |
| Piot | Piot | Marilyn C. Lozano |
| Sagcahan | Angela Dela Rosa | |
| Rizal | Rizal | Delia L. Dawat |
| Tublijon | Zenaida D. Esquierra | |
| Salvacion | Salvacion | Gemma M. Malazarte |
| San Isidro | San Isidro | Brazilla D. Balisbis |
| Talisay | Talisay | Lolita A. Lagare |
| Ticol | Ticol | Nelly J. Labitag |
| Tugos | Tugos | Marites J. Belano |
As of December 2020
Sorsogon East District:
| Barangay | DCC | Name of Day Care Worker |
| Abuyog | Abuyog I | Susan R. Palle |
| Abuyog II | May T. Laguerta | |
| Almendras | Almendras | Rosemarie C. Derla |
| Balogo | Balogo | Rubirosa L. Perez |
| Mahingan | Trinidad L. Sarmiento | |
| Bibincahan | Baribag | Marivic Guevarra |
| Bibincahan I | Mae Ann Boringot | |
| Bibincahan II | Evelyn D. Eli | |
| Bibincahan III | Thelma D. Jaranilla | |
| Relocation (San Lorenzo) | Christina Deniega | |
| San Lorenzo | Lorena D. Sañez | |
| Buhatan | Buhatan I | Daisy D. Deyto |
| Buhatan II | Nova Ladesma | |
| Burabod | Burabod | Eddelyn H. Camata |
| Cabid-an | Cabid-an | Liezel D. Ronquillo |
| NCDC | Eddelyn H. Camata | |
| Seabreeze | Joan Marjorie B. Gepiga | |
| Marinas | Marinas I | Merlyn S. Lagsit |
| Marinas II | Pamela L. Policarpio | |
| Polvorista | Polvorista | Florinda Pancho |
| Salog | Salog | Sonia B Celestial |
| Sampalov | Sampaloc | Rosa Y. Hapa |
| San Juan- roro | Alinao | Christy Labuguin |
| San Juan I | Aurelia Lacupanto | |
| San Juan II | Nilda D. Herrera | |
| Sirangan | Sirangan I | Ludivina A. Renoria |
| Sirangan II | Marites M. Valladolid | |
| Sulucan | Sulucan | Thelma F. Guevarra |
As of January 2019
8.13. AVAILMENT OF LIVELIHOOD FINANCIAL LOAN ASSISTANCE
ABOUT THE SERVICE:
Livelihood Financial Loan Assistance is given to People’s Organizations, associations, cooperatives, and Bayanihan Centers. This financial assistance is in the form of loan which is payable to the City Government interest-free. The Terms of Payment depend on the capacity of groups/individuals to pay.
CLIENT GROUPS:
People’s Organizations, Associations, Cooperatives, Bayanihan Centers, Market Vendors and other marginalized sectors
REQUIREMENTS:
General Requirements:
- Letter of Application for availing of Financial Loan Assistance
- Project Proposal
- Community Tax Certificate (Cedula)
- Barangay Business Clearance
Additional Requirements for Cooperatives:
- Certificate of Accreditation from Sangguniang Panlungsod
- CDA Registration
- Organizational Profile
- Articles of Cooperation and By-laws
- Audited Financial Statement
- Certificate of operation/good standing from CDA
Additional Requirements for People’s Organization
- Certificate of Accreditation from Sangguniang Panlungsod
- Bank Account
- SEC/DOLE registration or other registering institutions
- Organizational Profile
- Master list of officers and members
- MOA between City Government and Organization
Additional Requirements for Food Related Business
- Business Permit
- Sanitary Permit
SERVICE SCHEDULES: Monday to Friday, 8:00 AM to 5:00 PM
TOTAL PROCESSING TIME:
14 minutes – for Individual applicants
24 minutes – for Cooperative & People’s Organization
TOTAL FEES/CHARGES: None
PROCESS OF AVAILING THE SERVICE:
| Steps Involved | Actions of CSWDO | Transaction Time | Responsible Person |
| 1. For individual applicants:
Approach the livelihood coordinator and inquire on how to avail of financial/loan assistance. Secure and fill out application form. Take note of schedule of onsite validation. |
Briefs client on the program, provide application forms and schedules onsite validation of project. |
5 minutes |
Project Evaluation Officer (PEO) III Social Welfare Assistant |
| 2. Extend the necessary assistance and provide the needed information during the onsite validation. | Conducts onsite validation. Informs client if succeeding onsite visit will be necessary and the schedule of said visit. | ||
| 3. If approved, take note of the schedule of the signing of the memorandum of agreement. | Informs the client of the approval or disapproval of the project through a visit. If the project is approved, inform the client of the schedule of the signing of the Memorandum of Agreement. |
minutes |
|
| 4. On the appointed date, proceed to the Mayor’s Office to sign the MOA. After signing, bring the MOA to a notary public for notarization. Pay the appropriate notary fees. | Releases the MOA to the client after signing. | 2 minutes | |
| 5. Go back to the CMO to return the notarized MOA. Secure acknowledgment receipt for the MOA. | Receives the MOA and issues acknowledgment. Informs the client of the schedule of release of loan assistance. |
2 minutes |
|
| 6. Upon receipt of notice, proceed to the CMO, receive the cheque or cash from the authorized disbursing officer and sign the voucher and other disbursement documents. | Issues cheque to the client and secures client’s signature on the voucher and other documents. | City Treasurers Office | |
| 7. Implement the project as per submitted project proposal, assist the monitoring team who will visit from time to time, and pay the amortization due. | Monitors the Implementation of the project and the payment of loan amortization. |
Project Evaluation Officer (PEO) III CSWD Dept. Head |
|
| For People’s Organizations: | |||
| 1. Submit Project Proposal through the concerned department for verification/technical assistance. | Evaluates, verifies, and provides technical assistance on the project proposal. |
20 minutes |
Project Evaluation Officer (PEO) III
CSWD Dept. Head |
| 2. Provide information to the Cooperatives Development Specialist and the Department /People’s Organization concerned about the proposal. Secure the needed recommendations and submit proposal to the Mayor’s Office for approval. | Conducts onsite validation. Informs client if succeeding onsite visit will be necessary and the schedule of said visit. | ||
| 3. Wait for the notification of approval or disapproval of proposal. If approved, you will be informed of the schedule of the signing MOA. You will also be asked to submit the additional requirements for cooperatives/People’s Organization. | Informs the client of the approval or disapproval of the project through a visit. If the project is approved, inform the client of the schedule of the signing of the Memorandum of Agreement. | 5 minutes | |
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